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Could not find Mac using Client ID

Open nlecchi opened this issue 1 year ago • 3 comments

Authentication with username works fine, but if using Client ID is it impossibile find the Mac. Error in a attachment:

"Computer Record Could not find this computer, please check the serial number"

If I set a wrong Client Secret I get a different error: "Authentication Error".

Client ID

UsernameOK

nlecchi avatar Oct 20 '23 06:10 nlecchi

Hi there At the moment I cannot reproduce the error you are seeing.

Could you check the permissions you are using for the role?

I'm using these.

Read Computers, Update Local Admin Password Settings, View Local Admin Password Audit History, Send Local Admin Password Command, View Local Admin Password

red5coder avatar Nov 29 '23 10:11 red5coder

Hi there

Was wondering if you managed to check the permissions for the API Role?

red5coder avatar Dec 21 '23 22:12 red5coder

Hello,

I have exactly the same problem, I can't use the login and password because I activated SSO on jamf pro so I have to use the client ID and the API key. However, I'm able to connect with the Jamf LAPS tool, but it can't find the serial number of the mac I entered. image image

Thanks

ankorez avatar May 21 '24 10:05 ankorez