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Published 20 hours ago • verified publisher icon jamf

Webadmin account can't use Special Character/Locked out

Open breannascott1988 opened this issue 5 years ago • 2 comments

Hello I recently installed two instances of Netsus and on both I was locked out after using a computer generated password with special characters. I was unable to resolve by installing over the isntance. Jamf was able to replicate the issue and suggested I place a ticket here.

How can I uninstall or reset the password now?

breannascott1988 avatar Dec 05 '19 16:12 breannascott1988

I should mention that I am unable to get in as shell user also despite never resetting that password.

breannascott1988 avatar Dec 06 '19 16:12 breannascott1988

We need to properly encode the change password field. For example, an + in the password equals a space in the actual password (after change).

najk avatar Aug 14 '20 07:08 najk