Jakub Žitný

Hi @Lena9421, is this still happening to you, or was it just these two times? Yeah, it's happening with larger files, especially on Windows. Have you tried our desktop app...

Hi @gitmike68, thanks for the report. Is this happening often or just once with a specific design? Can you try re-uploading it, please? Did you try opening the design on...

It's probably related to our networks issue, where an asset download might fail. This should be fixed in our next major release in upcoming weeks or months. Let us know...

@Miskamyasa any details on this one? Did it happen more than once?

Can you send us the Sketch file to [email protected], please @Miskamyasa?

Hi @koskinpark, we sometimes do not properly handle these network issues. I'll leave this open and please let us know if it happens again or if it's happening a lot...

Hi @niafreu, thanks a lot for the report 👍 If it's just one specific layer, we'd really like to debug this further. Can you send it to us at [email protected]?...

We need the actual Sketch design or a share link to the one you uploaded to Avocode @dbstructure.

We did get the emails, without the attachments, and InVision link doesn't really help us. But we've already found your design in our backend and we're looking into the problem....

Hi @Eldzej, thanks for letting us know. We already know about this issue and we'll be releasing a fix in coming weeks. Please report similar issues via Intercom next time,...