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Phone: Call recording failed

Open xaras2 opened this issue 2 years ago • 59 comments

Screenshot_2022-04-03-14-08-47-543_com google android dialer

Why? All permission in Google Duo app are enable.

Xiaomi mi 9 and Google Duo beta.

How can i send logcat?

xaras2 avatar Apr 03 '22 12:04 xaras2

I had exactly same problem. Use magisk module and select yes two times in installation screen= Two times volume up.

PatrzKomuUfaszGb avatar Apr 11 '22 10:04 PatrzKomuUfaszGb

I had exactly same problem. Use magisk module and select yes two times in installation screen= Two times volume up.

Thx but not working for me, some issue :/

xaras2 avatar Apr 11 '22 16:04 xaras2

Unfortunately I cannot replicate your bug.

Does it happen with the latest GoogleDialerMod v1.06 too?

Could you please start the Dialer from ADB in debug mode, using the adb shell "am start -D com.google.android.dialer" command, and send me the logcat captured during the failed recording?

Thanks.

jacopotediosi avatar Nov 24 '22 02:11 jacopotediosi

Yes in my pixel 7 pro it is the same, also in 1.0.6

Unfortunately I cannot replicate your bug.

Does it happen with the latest GoogleDialerMod v1.06 too?

Could you please start the Dialer from ADB in debug mode, using the adb shell -c 'am start -D com.google.android.dialer' command, and send me the logcat captured during the failed recording?

Thanks.

Yes in my pixel 7 pro it is the same, also in 1.0.6 and about the debug it sais adb shell: unknown option -- c

shlomi10 avatar Nov 28 '22 13:11 shlomi10

About the debug it sais adb shell: unknown option -- c

You probably typed adb shell --c 'am start -D instead of adb shell -c 'am start -D

jacopotediosi avatar Nov 28 '22 14:11 jacopotediosi

adb shell -c 'am start -D com.google.android.dialer'

nope

shlomi10 avatar Nov 28 '22 14:11 shlomi10

nope

Sorry, my bad. The correct command is adb shell "am start -D com.google.android.dialer".

jacopotediosi avatar Nov 28 '22 14:11 jacopotediosi

nope

Sorry, my bad. The correct command is adb shell "am start -D com.google.android.dialer".

Ok I did that, where is the logs?

shlomi10 avatar Nov 28 '22 14:11 shlomi10

Ok I did that, where is the logs?

Steps to collect logs:

  1. Force close the dialer
  2. Move the terminal to the folder of your choice using the cd command (e.g. cd %userprofile%\desktop to later save log files on your desktop)
  3. adb shell "am start -D com.google.android.dialer"
  4. adb logcat > logs.txt
  5. Make a call, try to record, obtain the error message, end the call
  6. CTRL+C to stop the logs collection
  7. Upload here logs.txt

jacopotediosi avatar Nov 28 '22 14:11 jacopotediosi

@jacopotediosi

here you go

shlomi10 avatar Nov 28 '22 14:11 shlomi10

@shlomi10 Can you please confirm that call recording doesn't work even with the "Silence call recording alerts" switch turned off?

jacopotediosi avatar Nov 29 '22 15:11 jacopotediosi

@shlomi10 Can you please confirm that call recording doesn't work even with the "Silence call recording alerts" switch turned off?

yes, they were and they are on OFF

shlomi10 avatar Nov 29 '22 15:11 shlomi10

yes, they were and they are on OFF

Sadly, that means this is a Google Dialer bug, which fails to play the Call Recording disclosure announcement (his original audio file, which he generated itself) on your device. I don't know if I'll be able to fix it, because it should be Google's job to make sure its piece of code works.

jacopotediosi avatar Nov 29 '22 16:11 jacopotediosi

But the recording is failed thurgh the call, and I don't want the sound (the small bips while recording) so there is still what to play? And in the other hand how there is no bug on this at Google side?

shlomi10 avatar Nov 29 '22 16:11 shlomi10

How there is no bug on this at Google side?

There is: https://support.google.com/phoneapp/thread/123105349/call-recording-not-working?hl=en

jacopotediosi avatar Nov 29 '22 16:11 jacopotediosi

The thread is blocked even there, so what's next?

shlomi10 avatar Nov 29 '22 16:11 shlomi10

Fwiw, I've also started getting this "Recording Failed" error. The first time I had tried the record option, it had worked. But there after, every time I tried, I got this error.

Pixel 7 Pro, running Android 13 QPR1 Beta 3, Magisk Canary 25205. Google Dialer Mod 1.06

bagarwa avatar Dec 05 '22 07:12 bagarwa

Fwiw, I've also started getting this "Recording Failed" error

Could you please also confirm that the problem occurs with the "Silence call recording alerts" switch turned off? Thanks

jacopotediosi avatar Dec 06 '22 08:12 jacopotediosi

Could you please also confirm that the problem occurs with the "Silence call recording alerts" switch turned off? Thanks

In my case, the issue is now occurring only when "Silence call recording alerts" switch is turned on. With it off, the recording is working. But I do want to keep it on.

bagarwa avatar Dec 07 '22 04:12 bagarwa

Could you please also confirm that the problem occurs with the "Silence call recording alerts" switch turned off? Thanks

In my case, the issue is now occurring only when "Silence call recording alerts" switch is turned on. With it off, the recording is working. But I do want to keep it on.

I have the same issue on my Pixel 4XL with the latest beta version of the dialer app.

kartikbillimoria avatar Dec 09 '22 08:12 kartikbillimoria