Joonas Trussmann

I'm not at all sure this will solve the issue for you, but I just published a new version of the driver installer that handles cases where the device is...

@AgentService have you tried the updated driver installer like I posted above?

Just to make sure everyone is on the same page, here are all the troubleshooting steps I'm aware of so far: - Make sure you've installed the latest driver package...

Can someone still experiencing the issue with USB mode (now called BULK mode in the latest release): - get USBDView from https://www.nirsoft.net/utils/usb_devices_view.html - plug in your goggles - start USBDView...

@NikooFPV thanks, that confirms that the driver has been installed successfully and the problem must be elsewhere. I'm afraid we don't have any immediate fixes, but this is good info.

We're seeing the same issue on both some x86 hosts (but not all) and arm hosts.