Feature Request: Email notifications to agent on ticket assignment/update

[wrongecho]

As a technician, you should receive email notifications when a ticket is assigned to you. You should also receive notifications if a ticket assigned to you is updated.

Both of these should be configurable options in your profile.

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• [X] Agents receive email notifications when a ticket is assigned
• [X] Agents receive email notifications when a ticket is updated
• [X] Settings globally configurable
• [ ] Settings configurable per agent

[wrongecho]

3f06c109974e88b3dfd7030826ec852944d6fe17