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Issues downloading an .iso file from SFTP

Open polypx opened this issue 1 year ago • 4 comments

It's not just me, some of the guys at Native Instruments have had the same issue. When downloading an .iso with Cyberduck, the process doesn't stop when it reaches the end of the file. In other words, the download keeps on going and I never have a complete file. Yesterday for instance, the download reached some 40 GB of a 12 GB file before I cancelled it.

Hopefully you already know about this and a fix is on the way, because I love Cyberduck otherwise.

This is version 8.4.2 on an M1 Mac 12.4

cheers, Dan [email protected]

polypx avatar Aug 04 '22 22:08 polypx

Hi Dan,

I can't reproduce the described download behavior within the latest Snapshot version in combination with the SFTP servers available to me.

Please tell us which server software you are using on the server.

Additionally, please enable debug logging, reproduce the download behavior, and send us the log file afterward. If you don't like to see sensitive data shared publicly, please send the log file with the ticket reference GH-13634 to [email protected]. Otherwise, attach it here.

Sidenote: If you want to share the log file here, make sure to attach it through the GitHub web interface, as it wouldn't be visible to us otherwise.

– Laura

tatze96 avatar Aug 17 '22 07:08 tatze96

Hi

I'm having a similar issue (version 8.4.3 on M2 MacOS). Download seem to continue forever and past 100%...

cyberbug

I checked the enable-debug-logging box only after stopping the download, but there seems to be some info in there nonetheless: cyberduck.log

bertcoerver avatar Sep 13 '22 06:09 bertcoerver

After turning off the "Segmented downloads with multiple connections per file" option, I could download the file. Although once it had finished I think Cyberduck tried to restart the download, asking me if I wanted to overwrite the downloaded file, so I selected "cancel" and the file seems to be okay.

cyberbug2

bertcoerver avatar Sep 13 '22 08:09 bertcoerver

Yes, I've had to turn off the same "segmented downloads" option. Cyberduck works properly with that option off.

polypx avatar Sep 13 '22 11:09 polypx

@polypx @bertcoerver Please let us know what SSH server you are connecting to. The SFTP server does possibly not implement reads with a file offset properly.

dkocher avatar Oct 24 '22 09:10 dkocher

Hello,

just a headup. Same issue happening with Google Drive: Screenshot 2023-04-19 at 23 49 59

vladborovtsov avatar Apr 19 '23 20:04 vladborovtsov

Duplicate for #13374.

dkocher avatar Jun 16 '23 10:06 dkocher