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Cannot read container configuration

Open eithel01 opened this issue 3 years ago • 11 comments

Trying to open a bucket I get this error. This bug is not present in previous version 8.3.0, I had to downgrade the version to resolve this issue. Please take note. My bucket properties hasn't been changed in years; so I gues this is a cyberduck problem. Thank you.

Captura de pantalla 2022-06-29 181618

eithel01 avatar Jun 30 '22 00:06 eithel01

Latest version of Cyberduck has the same problem on MacOS. Downgrading to 8.3.0 also worked for me.

BGR360 avatar Jul 14 '22 22:07 BGR360

I had the same problem. Downgrading to 8.3.3 worked.

bounlu avatar Jul 26 '22 03:07 bounlu

Similar issue for me.

Forpetesake2 avatar Aug 09 '22 06:08 Forpetesake2

Possibly fixed with #13664.

dkocher avatar Aug 17 '22 13:08 dkocher

Unfortunately it still appears this is an issue with version 8.4.3. image

Forpetesake2 avatar Aug 22 '22 01:08 Forpetesake2

Unfortunately it still appears this is an issue with version 8.4.3. image

so sad to hear, I was hoping to be able to upgrade for this version.

bounlu avatar Aug 22 '22 02:08 bounlu

Unfortunately it still appears this is an issue with version 8.4.3.

Please attach the debug logging and send us the log file after reproducing the problem. If you don't like to see sensitive data shared publicly, please send the log file with the ticket reference GH-13528 [email protected]. Otherwise, attach it here.

Sidenote: If you want to share the log file here, make sure to attach it through the GitHub web interface, as it wouldn't be visible to us otherwise.

dkocher avatar Aug 22 '22 12:08 dkocher

Cyberduck

bounlu avatar Sep 05 '22 01:09 bounlu

Cyberduck

Please attach the debug logging and send us the log file after reproducing the problem.

dkocher avatar Sep 05 '22 06:09 dkocher

Unfortunately it still appears this is an issue with version 8.4.3.

Please attach the debug logging and send us the log file after reproducing the problem.

dkocher avatar Sep 09 '22 06:09 dkocher

I confirm this issue persists in version 8.4.4.

bounlu avatar Sep 19 '22 13:09 bounlu

I confirm this issue persists in version 8.4.5.

bounlu avatar Sep 29 '22 06:09 bounlu

I confirm this issue persists in version 8.4.5.

Please attach the debug logging and send us the log file after reproducing the problem.

dkocher avatar Sep 29 '22 08:09 dkocher

I cannot attach debug logging due to security concerns but I can confirm the issue persists as of today.

bounlu avatar Oct 06 '22 06:10 bounlu

Hey, guys!

I guess you are having the same issue as me before, try to connect to your S3 bucket in this way: Screenshot 2022-10-25 at 14 16 57

Some time ago Amazon changed endpoints for buckets, so you don't always need to specify AZ as it was before (e.g https://your-bucket-name.s3.eu-central-1.amazonaws.com) to connect to S3 through CyberDuck now (tested on a new version) you need to connect this way https://s3.amazonaws.com/your-bucket-name

borsenkOoleh avatar Oct 25 '22 11:10 borsenkOoleh

I am already using it this way but it does not work for Cyberduck versions never than 8.3.3. I get the above error whenever I try to list a bucket.

bounlu avatar Oct 25 '22 11:10 bounlu

If you don't like to see sensitive data shared publicly, please send the log file with the ticket reference GH-13528 [email protected].

If you don't like to see sensitive data shared publicly, please send the log file with the ticket reference https://github.com/iterate-ch/cyberduck/issues/13528 [email protected].

dkocher avatar Oct 28 '22 11:10 dkocher

We had the same problem, re-adding the profile fixed it on v8.5

golottie-wasif avatar Nov 21 '22 13:11 golottie-wasif

@golottie-wasif Yes, it also worked for me! Thank you so much.

bounlu avatar Nov 21 '22 14:11 bounlu

Additional fix in #14062.

dkocher avatar Jan 11 '23 09:01 dkocher

Having a similar issue in 8.5 macOS Big Sur

Can see all 6 of my buckets in Cyber, but can only interact with one of them. All the other 5 give me the error "Cannot read container configuration. Us-west-1."

I've followed the instructions as above but only getting 1 of my 6 buckets.

wedelski avatar May 30 '23 03:05 wedelski

Can see all 6 of my buckets in Cyber, but can only interact with one of them. All the other 5 give me the error "Cannot read container configuration. Us-west-1."

Please open a new issue with the debug log included.

dkocher avatar May 30 '23 06:05 dkocher