Doors reporting incorrectly

[Jeppedy]

All the doors are closed on my Ford CMax. The Hood is 'unavailable'. The status of my doors is "OPEN".

[MDScot]

Same issue with doors closed, reporting open. F-150 2019

[itchannel]

Can I confirm this issue is now resolved in 1.58?

[Jeppedy]

Nope.

On Thu, Oct 19, 2023, 16:07 itchannel @.***> wrote:

Can I confirm this issue is now resolved in 1.58?

— Reply to this email directly, view it on GitHub https://github.com/itchannel/fordpass-ha/issues/362#issuecomment-1771707581, or unsubscribe https://github.com/notifications/unsubscribe-auth/AB32XY5LTNGT4HZRZOIRMY3YAGJCBAVCNFSM6AAAAAA6AR2G26VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONZRG4YDONJYGE . You are receiving this because you authored the thread.Message ID: @.***>

[itchannel]

Nope. … On Thu, Oct 19, 2023, 16:07 itchannel @.> wrote: Can I confirm this issue is now resolved in 1.58? — Reply to this email directly, view it on GitHub <#362 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AB32XY5LTNGT4HZRZOIRMY3YAGJCBAVCNFSM6AAAAAA6AR2G26VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONZRG4YDONJYGE . You are receiving this because you authored the thread.Message ID: @.>

What status is the attributes under doorStatus now showing?

Also can you enable debug logging and provide the large vehicle json or run the autonomicData.py file in the fordpass folder so I can see exactly what data is being returned from your doors.

[Jeppedy]

Nope. … On Thu, Oct 19, 2023, 16:07 itchannel @.> wrote: Can I confirm this issue is now resolved in 1.58? — Reply to this email directly, view it on GitHub <#362 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AB32XY5LTNGT4HZRZOIRMY3YAGJCBAVCNFSM6AAAAAA6AR2G26VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONZRG4YDONJYGE . You are receiving this because you authored the thread.Message ID: _@**.**_>

What status is the attributes under doorStatus now showing?

Also can you enable debug logging and provide the large vehicle json or run the autonomicData.py file in the fordpass folder so I can see exactly what data is being returned from your doors. I attached the attribute data in my post from earlier today. How does one run a Python script on a HAOS box? Should I install Python? Other?

[itchannel]

https://github.com/itchannel/fordpass-ha/wiki/AutonomicData-Tutorial - That should cover running it on your HA box :)

[Jeppedy]

This is the main log with the errors shown.

Where do I find the "large vehicle json"?

[itchannel]

This is the main log with the errors shown.

Where do I find the "large vehicle json"?

Click "Full Logs" at the bottom then filter by fordpass or you can click the button under integrations run it for 15mins then disable and it will provide a txt file.

/config/integrations/integration/fordpass

[Jeppedy]

2017-CMax_status_2023-10-19_20_15_56_REDACTED.json

[itchannel]

Thanks for that info. Found the issue

            {
                "updateTime": "2023-10-20T01:02:55Z",
                "oemCorrelationId": "10485",
                "value": "UNKNOWN",
                "vehicleDoor": "INNER_TAILGATE",
                "vehicleOccupantRole": "PASSENGER"
            }

One of your doors returns a new status we don't handle "UNKNOWN" previously it was "Invalid". I'll add a check in the next release 1.59.

Looking at that screenshot you posted are you experiencing any other errors?

[Jeppedy]

Thanks for that info. Found the issue

            {
                "updateTime": "2023-10-20T01:02:55Z",
                "oemCorrelationId": "10485",
                "value": "UNKNOWN",
                "vehicleDoor": "INNER_TAILGATE",
                "vehicleOccupantRole": "PASSENGER"
            }

One of your doors returns a new status we don't handle "UNKNOWN" previously it was "Invalid". I'll add a check in the next release 1.59.

Looking at that screenshot you posted are you experiencing any other errors?

Well, depends on what you believe should be working properly now... GPS is no longer provided. Alarm is "unavailable" Battery Voltage is no longer provided anywhere tirepressure is "Not Supported" (but thought it worked fine before...) doorlocks are no longer provided

And when I call "Refresh Vehicle Status" service (which I understand to refresh when FordPass eventually makes the latest info available), but calling the Poll API does refresh. What do I need to better understand about how Refresh Vehicle Status works?

[itchannel]

So these are the supported features I see for your vehicle from the json you provided:

• Gps is now provided under the device_tracker entity, it has all the same details as the old gps sensor but just made more sense to put it all under the right type
• I don't see any status being returned from the new API for your alarm status
• Battery Status - Is your car an electric vehicle? As I see electric vehicle stats but no main battery stats from the API
• Tire pressure is no longer being returned from the Ford API for your vehicle.
• doorLocks are also no longer being provided for your vehicle from the API
• RefreshStatus will ask the car for an update and then grab the latest data, where as poll_api just refreshes the data from the API outside of the normal 15min cycle (Won't grab new data from the vehicle itself) that function is only really useful if your driving and the car is updating more frequently

[SquidBytes]

@Jeppedy I would check if you may have a Sync update for your vehicle. Because it looks like this new API just took many features you previously had. https://www.ford.com/support/how-tos/sync/sync-updates/how-to-install-sync-updates-to-your-vehicle/

[Jeppedy]

Thanks for the tip. I'm looking into the Sync update now. The dump shows that odometer is included, but I don't see it exposed... The value is in the JSON file though; I too see it there.

[itchannel]

Thanks for the tip. I'm looking into the Sync update now. The dump shows that odometer is included, but I don't see it exposed... The value is in the JSON file though; I too see it there.

I would say the odometer is not showing because the AlarmStatus has error-ed so it's failed to continue adding sensors. Once I've made a few changes to 1.59 I'll get you to try the beta when I release it hopefully later today.

[SquidBytes]

@Jeppedy Having this issue with any of the new releases?

[Jeppedy]

No, all looks good. My car doesn't seem to support battery voltage or tire pressure status, but what it does support seems to be working...

On Wed, Oct 25, 2023, 21:20 theUNSTABLE @.***> wrote:

@Jeppedy https://github.com/Jeppedy Having this issue with any of the new releases?

— Reply to this email directly, view it on GitHub https://github.com/itchannel/fordpass-ha/issues/362#issuecomment-1780312476, or unsubscribe https://github.com/notifications/unsubscribe-auth/AB32XY6IJN73WANYN55HHB3YBHCH5AVCNFSM6AAAAAA6AR2G26VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTOOBQGMYTENBXGY . You are receiving this because you were mentioned.Message ID: @.***>

[SquidBytes]

It's so strange, and would be infuriating to me, that the new API seems to have gutted your supported sensors.

I really hope in the future you'll either get an update, or have your capabilities restored for these things work again.