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Retrying set up: none

Open JayJay-SmartHome opened this issue 2 years ago • 7 comments

I have a Ford S-Max 2019 and I'm in the uk. I have tried installing for several weeks, being patient but still unsuccessful

Log shows 3 errors

'Vehiclestatus'

Error fetching fordpass data: Error communicating with FordPass for Vin (copied from FordPass app)

Error communicating with FordPass for Vin

Any ideas?

JayJay-SmartHome avatar May 26 '22 11:05 JayJay-SmartHome

@itchannel Any thoughts here? I’ve been seeing the same for the past few weeks. Thought it’d eventually come back but it seems to be stuck. I noticed there is no fordpass_token.txt to be found any longer. Assuming that’s not good. Don’t really want to purge my setup if I don’t have to because all of the entities are manually renamed and that is a pain to do over if I can avoid it.

austinbeam avatar Aug 15 '22 05:08 austinbeam

Make sure the token file in "custom_components/fordpass/{your_username}_fordpass_token.txt" doesn't exist if it does delete the integration and rerun. Failing that please add the following to your configuration and send me the logs generated.

logger:
  default: warning
  logs:
    custom_components.fordpass: debug

itchannel avatar Aug 17 '22 07:08 itchannel

Thanks @itchannel. I've been away, so apologies for the delay, but attached is a scrubbed log for your reference. In my case, the token file doesn't exist nor does it generate. This has persisted across many reboots and reloads.

Here's what I see on the device config page: image image home-assistant.log

austinbeam avatar Aug 22 '22 04:08 austinbeam

Thanks @itchannel Like @austinbeam , I don't have the token you suggest deleting either.

I'm out at the moment - will see if I can grab a copy of the log.

Thanks

JayJay-SmartHome avatar Aug 27 '22 10:08 JayJay-SmartHome

@itchannel have now got off the web chat with FordPass They have turned off the FordPass functionality for cars that don't have a 'modem' - bit of a crappy response as my car could get WiFi on the front drive. This has rendered the addon useless for me - gutted.

JayJay-SmartHome avatar Sep 05 '22 10:09 JayJay-SmartHome

@itchannel Any insights you can share? I'd sure love to get this working again. Appreciate all you do, have a good one.

austinbeam avatar Sep 17 '22 03:09 austinbeam

I just installed the ford pass integration and got following error. Any ideas what to do?

image

ONE170 avatar Sep 21 '22 18:09 ONE170

Finally think I got to the bottom of this...details below but TLDR is my account had been blocked and needs manual unblocking. Fordpass doesn't respond to emails, so try calling.

https://github.com/itchannel/fordpass-ha/issues/203#issuecomment-1297721758

austinbeam avatar Oct 31 '22 21:10 austinbeam