Group event does not appear in Reminders

[brunohcury]

Hello Friend, Your plugin is fantastic, but I don't know what I'm doing wrong, because the reminders don't appear to be marked when I create an event for a group within the course. Can you help me to solve this problem? Thank you very much

[isuru89]

@brunohcury Could you please specify the steps required to reproduce this issue? Also, appreciate it if you could provide the below information to tackle and find a solution if this is indeed a bug or a misconfiguration.

• Moodle version/ Plugin version
• Exact steps you followed to recreate the issue
• Moodle cron log related to the reminder cycle

Possible things to check why reminders are not sent as expected:

• Check plugin settings for group reminders are enabled/disabled status or its reminder schedule.
• Check the reminders settings under the particular course page on its settings.

Thanks *