Lost Data After Update From Store

[hassan789852]

i am using flutter hive in my app that i published on store i face some issue form some my users the users told me that when they updated the app form store, the app deleted all data form app but when i am trying to update my app on my device every thing is correct how can i know why some users face this deleting issue ?

[user97116]

same issues facing

[walsha2]

Same here. I believe it is related to iOS 17.1.1

[walsha2]

FYI @simc There may be an iOS 17.1.1 update related issue that is causing apps using Hive to completely delete data. I will try to capture any errors on a device pre/post update (if possible) to see what the root cause is.

[hassan789852]

Yes please

FYI @simc There may be an iOS 17.1.1 update related issue that is causing apps using Hive to completely delete data. I will try to capture any errors on a device pre/post update (if possible) to see what the root cause is.

Yes please I think when the divice try to copy all .lock and .hive files from folder to another In this moment we face the issue Because every 2 or 3 updates Ios creates another file to store database and when the operation system try to move old data to new folder it fails

[kader46]

SAME HERE

[appDevel1234]

Hey, any new information on this?