problem

[rugeuge]

Prerequisites

If you are not suggesting a feature, you must be able to check all of the following (place an x inside the brackets to check the box). If you cannot check all of the boxes, this issue should not be reported on GitHub as it is not a bug:

• [ ] I confirm that this is an issue with the IOTA Wallet and not an exchange
• [ ] I confirm that this is an issue with the wallet, not IRI
• [ ] For pending transactions: I confirm that I have tried reattaching and promoting multiple times (check this box if your issue is not related to a pending transaction)
• [ ] I confirm that this is not an issue related to stolen/lost funds
• [ ] For private key warnings: I confirm that I am not at risk of reusing an address, or another user has verified that I am not (check this box if your issue is not related to a private key reuse)
• [ ] I confirm that this issue is present on the latest version of the wallet

Description

[Description of error 507 problem with server iota.org

funds were xfr and received in wallet{133mi).

when checked balance a few days later balance is showing 0. History screen showed xfr pending 133mi. logged out went back in history screen empty. have I lost my iota? What can I do? Please advise.

Eugene

1. [First Step]
2. [Second Step]
3. [and so on...]

Expected behavior: [What you expected to happen]

Actual behavior: [What actually happened]

Versions

[OS Version] [Wallet Version]

[rugeuge]

Hi there

Thks for getting back so quick.

Im a complete novice at this. Can you advise how to change the node. What to click etc. Sorry.

Regards Eugene

On 4 Jan 2018 10:23 PM, "wonkytonky" [email protected] wrote:

try to change nodes

[image: image] https://user-images.githubusercontent.com/19390834/34586875-29141fc2-f1a6-11e7-9f76-4aafe774dc2f.png

login again after changing node. it should read information from tangle.; and see if this problem still exists.. is so .. your seed is probably not the same

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/iotaledger/wallet/issues/955#issuecomment-355416188, or mute the thread https://github.com/notifications/unsubscribe-auth/AhdUKLpeJWwUliEqZUsjsYbA84Ug7Ql4ks5tHU9egaJpZM4RTnmn .

[rugeuge]

It worked. Many thks for your help.

Regards Eugene

On 4 Jan 2018 10:23 PM, "wonkytonky" [email protected] wrote:

try to change nodes

[image: image] https://user-images.githubusercontent.com/19390834/34586875-29141fc2-f1a6-11e7-9f76-4aafe774dc2f.png

login again after changing node. it should read information from tangle.; and see if this problem still exists.. is so .. your seed is probably not the same

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/iotaledger/wallet/issues/955#issuecomment-355416188, or mute the thread https://github.com/notifications/unsubscribe-auth/AhdUKLpeJWwUliEqZUsjsYbA84Ug7Ql4ks5tHU9egaJpZM4RTnmn .