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Good Day. Please help me to find my missing iotas. On the 15th of May 2018 I transfered IOTA's from Binance to an Iota Light Wallet. I do have the wallet adress. Can you please help me?

Open AJVSA opened this issue 6 years ago • 20 comments

Prerequisites

If you are not suggesting a feature, you must be able to check all of the following (place an x inside the brackets to check the box). If you cannot check all of the boxes, this issue should not be reported on GitHub as it is not a bug:

  • [ ] I confirm that this is an issue with the IOTA Wallet and not an exchange
  • [ ] I confirm that this is an issue with the wallet, not IRI
  • [ ] For pending transactions: I confirm that I have tried reattaching and promoting multiple times (check this box if your issue is not related to a pending transaction)
  • [ ] I confirm that this is not an issue related to stolen/lost funds
  • [ ] I confirm that this is not a zero balance issue related to a snapshot (last snapshots occurred on October 23 and January 28)
  • [ ] For private key warnings: I confirm that I am not at risk of reusing an address, or another user has verified that I am not (check this box if your issue is not related to a private key reuse)
  • [ ] I confirm that this issue is present on the latest version of the wallet

Description

[Description of the bug or feature]

Steps to Reproduce

  1. [First Step]
  2. [Second Step]
  3. [and so on...]

Expected behavior: [What you expected to happen]

Actual behavior: [What actually happened]

Versions

[OS Version] [Wallet Version]

AJVSA avatar May 16 '18 18:05 AJVSA

Hey @AJVSA, could you please send us the address to which you transferred your IOTAs? I'll take a look at it.

lo5tinpr0 avatar May 16 '18 18:05 lo5tinpr0

UAYYPTXUHBAMVQUVS9VNRJPBANTVTNBIFSKZSDYOQCYZKXTBGBI9CHQYGDLSYEEETRNBUOIQIAGRQDHMWKNJGQW

THANKING YOU IN ADVANCE.

AJVSA avatar May 16 '18 19:05 AJVSA

Hey @AJVSA ,

UAYYPTXUHBAMVQUVS9VNRJPBANTVTNBIFSKZSDYOQCYZKXTBGBI9CHQYGDLSYEEETRNBUOIQIAGRQDHMWKNJGQW

this address doesn't exist on the tangle. You can have a look here and here.

lo5tinpr0 avatar May 16 '18 19:05 lo5tinpr0

Thank you so much for your patience. What can I do if the iotas were transferred from Binance to this unattached address. Binance confirmed the transaction. How can I recover the iota's and resend them to my valid wallet or Tangle attached address?

Thanx

AJVSA avatar May 17 '18 05:05 AJVSA

Thank you so much for your patience with me. Can you please advice me on what I can do to recover these iota's that was send to a address that was not attached to the tangle. Is there any way to resend or recover them to my active wallet?.

Best Regards.

AJVSA

On Wed, May 16, 2018 at 9:47 PM, lo5tinpr0 [email protected] wrote:

Hey @AJVSA https://github.com/AJVSA ,

UAYYPTXUHBAMVQUVS9VNRJPBANTVTNBIFSKZSDYOQCYZKXTBGBI9CHQYGDLS YEEETRNBUOIQIAGRQDHMWKNJGQW

this address doesn't exist on the tangle. You can have a look here https://thetangle.org/ and here https://iotasear.ch/.

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AJVSA avatar May 17 '18 05:05 AJVSA

Hey @AJVSA , if you have created this address with the IOTA Light Wallet, it should be sufficient if you click on "receive > generate new address". This will take a short time, then this address will be attached to the tangle. No problem, we're here to help each other :) Let me know if it worked out.

lo5tinpr0 avatar May 17 '18 06:05 lo5tinpr0

Hallo again thank you for the reply.

You see , this is what this silly me did :

I generated an Seed, then I clicked on receive and the above mentioned address was given to me. I didn't know that Is should attached it to the tangle first, and immediately went to Binance Exchange. Here I generated a transaction as to transfer my Iotas to the aforementioned address. Binance requested me to verify the transaction , and I confirmed it, Then after a while Binance Replied that the transaction was completed,

After that I waited a long while but I did not receive any IOTAs in my Wallet.

After some research I realized that the address as above was not connected to tangle and that is maybe the reasson why it did not reflect. Now if I connect to my IOTA Wallet and click on receive it gives me a new address , and even after attaching this new address to the tangle that still doesn't solve my problem as no iotas are visible.

I Hope you understand what this beginner tries to explain

On Thu, May 17, 2018 at 8:20 AM, lo5tinpr0 [email protected] wrote:

Hey @AJVSA https://github.com/AJVSA , if you have created this address with the IOTA Light Wallet, it should be sufficient if you click on "receive > generate new address". This will take a short time, then this address will be attached to the tangle. No problem, we're here to help each other :) Let me know if it worked out.

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AJVSA avatar May 17 '18 12:05 AJVSA

Hey @AJVSA , I understand what happened. Usually a new address remains in the Light Wallet, even if you don't attach it to the tangle. I tried it once for myself. However, I don't know what happens if you restart the computer several times in the meantime. I just closed the Light Wallet, logged in with other seeds and then again with the original seed. Thereupon the original address was still available in the Light Wallet.

Here is a good article explaining how addresses are generated and where they come from: https://medium.com/iota-demystified/how-iota-addresses-are-generated-from-seeds-40f554e38818

In your case happend exactly what should have been prevented by a good exchange. Normally an exchange should check if the specified address is also present in the tangle. This does not seem to be the case with Binance.

What happens now: First I would suggest that you generate some new addresses and attach them to the tangle. Maybe the original address will be included at some point. If this is not the case, then let me know. Then I'll ask some people who know more about IOTA than I do. Maybe they'll come up with a solution to your problem.

lo5tinpr0 avatar May 19 '18 12:05 lo5tinpr0

O thank you so much, I will try your proposal and revert back to you with anny news.

Best Regards

On Sat, May 19, 2018 at 2:18 PM, lo5tinpr0 [email protected] wrote:

Hey @AJVSA https://github.com/AJVSA , I understand what happened. Usually a new address remains in the Light Wallet, even if you don't attach it to the tangle. I tried it once for myself. However, I don't know what happens if you restart the computer several times in the meantime. I just closed the Light Wallet, logged in with other seeds and then again with the original seed. Thereupon the original address was still available in the Light Wallet.

Here is a good article explaining how addresses are generated and where they come from: https://medium.com/iota-demystified/how-iota- addresses-are-generated-from-seeds-40f554e38818

In your case happend exactly what should have been prevented by a good exchange. Normally an exchange should check if the specified address is also present in the tangle. This does not seem to be the case with Binance.

What happens now: First I would suggest that you generate some new addresses and attach them to the tangle. Maybe the original address will be included at some point. If this is not the case, then let me know. Then I'll ask some people who know more about IOTA than I do. Maybe they'll come up with a solution to your problem.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/iotaledger/wallet/issues/1246#issuecomment-390401224, or mute the thread https://github.com/notifications/unsubscribe-auth/AlhkBlvB-dNOfgQkEINZ7jK2BEb1YdfSks5t0A2mgaJpZM4UB1zZ .

AJVSA avatar May 20 '18 15:05 AJVSA

Hallo Again

My appologies, I made a typing mistake as to the above adress. Please be so kind to check at the adress as bellow:

UAYYPTXUHBAMVQUVS9VNRJPBANTVTNBIFSKZSDYOQCYJGYZKXTBGBI9CHQYGDLS YEEETRNBUOIQIAGRQDHMWKNJGQW Thank you

On Mon, May 21, 2018 at 11:11 PM, wonkytonky [email protected] wrote:

there was no iota transfered to : UAYYPTXUHBAMVQUVS9VNRJPBANTVTN BIFSKZSDYOQCYZKXTBGBI9CHQYGDLSYEEETRNBUOIQIAGRQDHMWKNJGQW

talk with support of your exchange.. an address should not be attached to recieve iota on it. you can test this by sending 1 iota to an address that's not attached yet.

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AJVSA avatar May 22 '18 19:05 AJVSA

Hey @AJVSA , at this

UAYYPTXUHBAMVQUVS9VNRJPBANTVTNBIFSKZSDYOQCYJGYZKXTBGBI9CHQYGDLSYEEETRNBUOIQIAGRQDHMWKNJGQW

address there is a value:

https://thetangle.org/address/UAYYPTXUHBAMVQUVS9VNRJPBANTVTNBIFSKZSDYOQCYJGYZKXTBGBI9CHQYGDLSYEEETRNBUOIQIAGRQD

Were you able to add this address to your wallet?

lo5tinpr0 avatar May 25 '18 00:05 lo5tinpr0

You are a star.

Unfortunatelly I have created several adresses in my wallet but not one of them was the above mentioned number. Is there a way to send the above mentioned adress to my wallet.

Thanking you in advance. Best Regards

On Fri, May 25, 2018 at 2:06 AM, lo5tinpr0 [email protected] wrote:

Hey @AJVSA https://github.com/AJVSA , at this

UAYYPTXUHBAMVQUVS9VNRJPBANTVTNBIFSKZSDYOQCYJGYZKXTBGBI9CHQYG DLSYEEETRNBUOIQIAGRQDHMWKNJGQW

address there is a value:

https://thetangle.org/address/UAYYPTXUHBAMVQUVS9VNRJPBANTVTN BIFSKZSDYOQCYJGYZKXTBGBI9CHQYGDLSYEEETRNBUOIQIAGRQD

Were you able to add this address to your wallet?

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AJVSA avatar May 25 '18 07:05 AJVSA

Hey @AJVSA , sorry for the delay in answering. I've had no experience with a case like yours. A few hours ago the Trinity mobile beta came out. Maybe you can try it out and see if you're more successful. https://blog.iota.org/trinity-mobile-beta-release-c47e8babdc28

Let me know :)

lo5tinpr0 avatar May 30 '18 01:05 lo5tinpr0

@AJVSA - did you have any resolution? I think I have had the same issue, also involving Binance. I bought IOTA on exchange back in March and moved in 3 tranches to my light wallet. At the time my balance correctly reflected. Now sadly when I was checking one of the transactions is missing from my balance and the address and txid are missing on IOTASear.ch (error 404 as existing) Actually then after some trying I managed to come right. I tried a few times to create a new address and then the wallet eventually came up with the above address and re-attached to the tangle. Then suddenly when you reference the address from binance it recognises that address again? So I think Binance was possibly sending yours to a legitimate address at the time - it just wasn't recognised for some reason on the tangle?

@lo5tinpr0 : Thanks very much - your advice above was indispensable in understnding and ultimately solving this! 5 stars!

Gore44 avatar Jun 13 '18 14:06 Gore44

Hi sorry but I have not been able to recover my iotas. No buddy wants to tell me how to transfer my iotas to my wallet. I do not have a answer for you. Hopefully someone at iota can help you.

Best of luck

On Wed, Jun 13, 2018 at 4:58 PM, Gore44 [email protected] wrote:

@AJVSA https://github.com/AJVSA - did you have any resolution? I think I have had the same issue, also involving Binance. I bought IOTA on exchange back in March and moved in 3 tranches to my light wallet. At the time my balance correctly reflected. Now sadly when I was checking one of the transactions is missing from my balance and the address and txid are missing on IOTASear.ch (error 404 as existing)

The address is RMQSXHAXIMJBHRKVPP9OPUUIQIXKHH HCOQXGCTFDGOEJTQGFDLTWMBDYBKUMTQXXISKHMUGJJACMYSBNWROVVPXPHC Transaction Completed IOTA 1093.405 on 2018-03-14 21:11:43

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AJVSA avatar Jun 13 '18 18:06 AJVSA

Private message me if you still need help with this, I know a recovery expert that can help with this kind of issue.

Pius689 avatar Sep 06 '19 11:09 Pius689

thank you No I still have a problem. What address must i use to direct mail you.

Regards

On Fri, Sep 6, 2019 at 1:45 PM Pius689 [email protected] wrote:

Private message me if you still need help with this, I know a recovery expert that can help with this kind of issue.

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AJVSA avatar Sep 06 '19 13:09 AJVSA

You can email the recovery expert on [email protected] stating what exactly it's that you want to get done, they specialise majorly in recovery of cryptocurrency and crypto fraud cases.

Pius689 avatar Sep 09 '19 09:09 Pius689

Thank you so much will do Regards

On Mon, Sep 9, 2019 at 11:12 AM Pius689 [email protected] wrote:

You can email the recovery expert on [email protected] stating what exactly it's that you want to get done, they specialise majorly in recovery of cryptocurrency and crypto fraud cases.

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AJVSA avatar Sep 09 '19 16:09 AJVSA

加我V信:SZWINTIME(备注666) 一起交流布道区块链

win141319 avatar Nov 18 '19 21:11 win141319