firefly icon indicating copy to clipboard operation
firefly copied to clipboard

[Bug report]: Blank screen

Open spenceforce opened this issue 1 year ago • 2 comments

Version

2.0.3

Description

When I start the firefly app I get a blank screen. I see there was a fix for this in 2.0.2 (or 2.0.1?) but I am still seeing the issue.

Expected behaviour

I expect the GUI to load properly and allow me to interact with my wallet.

Actual behaviour

Nothing loads. The window contains a blank screen and many of the menu buttons don't do anything when I click them.

Can the issue reliably be reproduced?

Yes

Steps to reproduce the issue

  1. Run the AppImage with the --no-sandbox flag on Debian 10.

Additional OS info:

$ uname -a
Linux <OMITTED> 4.19.0-25-amd64 #1 SMP Debian 4.19.289-2 (2023-08-08) x86_64 GNU/Linux
$ lsb_release -a
No LSB modules are available.
Distributor ID:	Debian
Description:	Debian GNU/Linux 10 (buster)
Release:	10
Codename:	buster

Operating System

Linux

Diagnostics

Diagnostics button is unresponsive.

Developer Profile

No

Profile Type

Software (Stronghold)

Staking

Previously staked

Crash Status

White screen

Error Messages

No error message displayed.

Error Logs

The error log button is unresponsive.

Duplicate declaration

  • [X] I have searched the issues tracker this issue and there is none

Code of Conduct

  • [X] I agree to follow this project's Code of Conduct

spenceforce avatar Nov 07 '23 16:11 spenceforce

This appears to be a duplicate of https://github.com/iotaledger/firefly/issues/7546, which was fixed, it should work just fine, but it it isn't feel free to re open this issue! :smile: :v:

marc2332 avatar Jan 17 '24 12:01 marc2332

I'm using the most recent version of firefly and it's still an issue. I fully acknowledge I'm using an outdated version of Debian though (v10 and stable is v12) and that may be what's behind this. I'll leave it to your discretion to reopen or not as you may not have the desire or people power to support outdated operating systems.

spenceforce avatar Jan 17 '24 14:01 spenceforce