share / download button not working on IOS

[noaheyer]

Setup

• Version: v5.12.1
• Environment: docker
• IOS App Version: 5.0.174

Describe the bug

if you open an invoice on the IOS IN app, then click on "show PDF" and from there click on the share icon at the bottom right or the download button at the top right, nothing happens. It should open an IOS share menu, where you can easily share an invoice on other apps.

Steps To Reproduce

open an invoice on the IOS IN app, then click on "show PDF" and from there click on the share icon at the bottom right

Expected Behaviour

it should open an IOS share menu, where you can easily share an invoice on other apps.

Additional context

there is a workaround, on the same page you can click on the printer symbol (bottom left) and from there you have an IOS option for sharing the PDF file.

Screenshots

[hillelcoren]

Thanks for reporting this, we'll look into it...

[noaheyer]

Hey Hillel,

Could you please take a look at this when you have a moment? The strange thing is that only certain companies are unable to download PDFs. As the main user in my main company, I can download invoices without any issues. However, when I switch to another company and try to download a PDF, nothing happens—this occurs specifically in the iOS app.

Thanks in advance!

[hillelcoren]

I'm having trouble reproducing this, I'm also not sure what would cause it to only fail for certain clients.