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v5.3.85 - Payment Gateway list organisation not working properly

Open mrkylegp opened this issue 3 years ago • 11 comments

Noticed after v5.3.85.

It is either not possible or very difficult to re-arrange the payment gateways list and a UI glitch is present in all browsers.

Seems to mostly be with Stripe.

VIDEO: https://youtu.be/AVL53FmzhVE

Screenshot 2022-05-05 230719

mrkylegp avatar May 05 '22 13:05 mrkylegp

Thanks for reporting this!

If you re-order and save does it help or does the problem persist?

hillelcoren avatar May 05 '22 17:05 hillelcoren

Thanks for reporting this!

If you re-order and save does it help or does the problem persist?

If you muck around enough and get it in the right order then save, it does appear to save the order.

mrkylegp avatar May 05 '22 20:05 mrkylegp

Does the problem with sorting still occur after saving the list?

hillelcoren avatar May 06 '22 04:05 hillelcoren

Does the problem with sorting still occur after saving the list?

Yes.

mrkylegp avatar May 06 '22 04:05 mrkylegp

Are you able to test with the desktop app to see if there's a difference?

hillelcoren avatar May 06 '22 11:05 hillelcoren

Are you able to test with the desktop app to see if there's a difference?

Same issue is occurring with the desktop app on .86.

mrkylegp avatar May 12 '22 05:05 mrkylegp

Thanks for trying it. I'm not sure, I haven't been able to reproduce it. I think the problem may be triggered by specific data in your account, do you see the same problem in the demo or in a test account?

hillelcoren avatar May 12 '22 05:05 hillelcoren

Thanks for trying it. I'm not sure, I haven't been able to reproduce it. I think the problem may be triggered by specific data in your account, do you see the same problem in the demo or in a test account?

@hillelcoren @turbo124 It doesn't occur in a new test company so something erroneous is in my main company.

Any ideas what I can do to fix this? Check something in the DB? I'm sure if I remove the gateways and set them up again it will work but then I will lose the information such as processed amounts etc.

It only seems to happen when re-arranging Stripe.

mrkylegp avatar May 15 '22 00:05 mrkylegp

I'm not sure, do you have any archived/deleted gateways?

hillelcoren avatar May 15 '22 06:05 hillelcoren

I'm not sure, do you have any archived/deleted gateways?

I do have a few that I archived, yes.

mrkylegp avatar May 16 '22 10:05 mrkylegp

Issue is still occuring for me in 5.5.8. I restored Square which was archived so I could use it instead of Stripe and the same bug is happening with the square entry as well.

mrkylegp avatar Aug 11 '22 13:08 mrkylegp