stripe-firebase-extensions
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On Firebase user creation about 2% of users do not get stripe ID back in their Document/profile
Bug report
- Extension name: [e.g.
firestore-stripe-subscriptions
]
Describe the bug
Hello, I am using the stripe firebase extension and it works very well and greatly appreciate all of your efforts. However, about 2% of the time when users signup and a user document is created the extension neglects to put the stripe id into their profile. It does however consistently make stripe profiles for them and put the firebase uid in their stripe meta.
To Reproduce
Utilize the webhook in extension to automatically tie firebase and stripe user profiles together.
Expected behavior
100% of time stripeid into user profile on document creation
System information
web (mobile/desktop)
What version of the extension are you running, what are your configuration options regarding customer syncing and do you see any error logs in your Cloud Functions?
stripe/[email protected] No i do not see any errors. I entered the collection name of users. Seems to actually be happening more than 2% of time now
This issue seems to also no be affecting the subscription's updating. Would anyone from the stripe team have 15 minutes to do a zoom session?
Unfortunately we can't do a zoom session, but you can hop on our technical chat for help: https://stripe.com/go/developer-chat
Please also update the Firebase extension to the latest version and check the Stripe webhook logs and Firebase function logs.
hi @kbringsjord
Are you still experiencing these issues, did upgrading to the latest version provide a solution?
hi @kbringsjord
Are you still experiencing these issues, did upgrading to the latest version provide a solution?
Hi @dackers86,
I'm encoutering the issue with the version 0.3.4. I'm not able to figure out why sometimes it doesn't works
Do you've any idea where it can come from ? You've never face this problem before?
Ok my bad, I miss reading the README 😄
This project has now being officailly transferred to Invertase, who will maintain this extension going forward. Please see https://github.com/stripe/stripe-firebase-extensions/issues/524 for more details. It is now reccomended to uninstall the stripe/firestore-stripe-payments extension and install invertase/firestore-stripe-payments from the Firebase Extension Hub.
Alternativley, you can also use the following link to convert your current installation to the Invertase version
https://console.firebase.google.com/project/_/extensions/install?instanceId=STRIPE_EXTENSION_INSTANCE_ID&ref=invertase%[email protected]
Gonna have a try