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Published 7 months ago • verified publisher icon inventree

Printer print blank sticker

Open Mimosa-oceanis opened this issue 3 years ago • 8 comments

Hi, I've installed the plugin into my inventree server. It actually detect the printer because it print a sticker, but there's nothing on it. It completely white. The printer is P900W and I'm using 12mm label size. The inventree version is 0.9.0 And the plugin version is 0.5.0

Mimosa-oceanis avatar Dec 21 '22 14:12 Mimosa-oceanis

Can you check if the label prints normally to PDF?

SchrodingersGat avatar Dec 22 '22 11:12 SchrodingersGat

If I print the label in PDF the label is correct.

Mimosa-oceanis avatar Dec 30 '22 13:12 Mimosa-oceanis

Can you share the label template? Are you using a default template or custom?

SchrodingersGat avatar Dec 30 '22 13:12 SchrodingersGat

I haven't change the template. But I'll send you the template end of next week. The server is at my work and I don't have access from home.

Mimosa-oceanis avatar Dec 30 '22 14:12 Mimosa-oceanis

Hi @SchrodingersGat Here is some print screen of my system configuration.

As describe before, the connection with the printer works because it print something, the only thing is that the result is just blank.

Let me know if you need more informations.

Capture d’écran 2023-01-04 à 15 22 42 Capture d’écran 2023-01-04 à 15 22 58 Capture d’écran 2023-01-04 à 15 23 16 Capture d’écran 2023-01-04 à 15 23 27 Capture d’écran 2023-01-04 à 15 23 56 Capture d’écran 2023-01-04 à 15 24 06 Capture d’écran 2023-01-04 à 15 24 16 Capture d’écran 2023-01-04 à 15 24 27

Mimosa-oceanis avatar Jan 04 '23 14:01 Mimosa-oceanis

As far as I can see the actual image data is getting through OK. It may be something specific to the printer version.

I have found that some printer models require certain settings to work at all.

I have just released inventree-brother-plugin 0.6.0. Update to this version (using invoke update) and you'll have access to some more settings:

image

Try playing around with the new settings and see if it works?

SchrodingersGat avatar Jan 06 '23 02:01 SchrodingersGat

@Mimosa-oceanis I've had some time to look into this further, and have had success with the PT-750W printer and the following settings:

image

SchrodingersGat avatar Jan 27 '23 05:01 SchrodingersGat

Hi @SchrodingersGat I struggled to update the inventree to the last version. Now it is done so I could test with your last release and the last inventree release.

Unfortunately the problem remains the same on my printer. It print a blank sticker. I tried to play with the option of your driver, like compression or high quality toggle, but nothing change.

Maybe there is something about to play about the DPI of the image ?

Capture d’écran 2023-01-30 à 09 44 37

I don't know if this could be important, but the inventree docker is running on Jetson nano. So it is an ARM processor.

Mimosa-oceanis avatar Jan 30 '23 08:01 Mimosa-oceanis