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Error uploading file - Brave Browser v1.32.113

Open miladmohammadint opened this issue 4 years ago • 6 comments

Error uploading .jpg file via internxt web on Brave Browser v1.32.113. Same file successfully uploads via Internxt Drive v1.4.2 on macOS 12.0.1.

Error returned is "(e || "").normalize is not a function". "Error uploading file: Some of the elements could not be uploaded"

Screen Shot 2021-12-05 at 1 00 35 PM

miladmohammadint avatar Dec 05 '21 18:12 miladmohammadint

Hey @miladmohammadint, thanks for reporting this issue. Does this happen with other files (also with Brave)? Thanks!

AlexMenor avatar Dec 06 '21 10:12 AlexMenor

@AlexMenor Just checked with a .pptx file. Same error uploading through Brave browser.

miladmohammadint avatar Dec 07 '21 14:12 miladmohammadint

@miladmohammadint thanks for your answer. I'm using the same browser and can't reproduce your problem. Do you mind sharing the console logs after it happens?

AlexMenor avatar Dec 07 '21 18:12 AlexMenor

Hi @miladmohammadint, could you logout, login and see if it still happens? Thanks for your help

AlexMenor avatar Dec 08 '21 20:12 AlexMenor

@AlexMenor I logged out and logged back in. Error was no longer reproducible.

miladmohammadint avatar Dec 09 '21 04:12 miladmohammadint

Thanks for your help @miladmohammadint. I leave the issue open so we can investigate further

AlexMenor avatar Dec 09 '21 08:12 AlexMenor