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Wrong email in LOGIN_ERRORS.wrong_ia_account

Open yepstepz opened this issue 2 years ago • 1 comments

Got an error during registration with the tip to write to [email protected]. Wrote a letter. Got a message that e-mail is no longer exists.

I can make a merge request with fix, but I need some information about actual email or help pages :) (look into Proposal & Constraints)

Evidence / Screenshot (if possible)

Screenshot 2023-12-14 at 13 57 42

Relevant url?

Steps to Reproduce

  1. Delete Internet Archive account
  2. Create a new one with the same e-mail
  3. Try to log in on openlibrary
  4. get message with the message to write to "[email protected]"
  5. get an error
  • Actual: Copy e-mail, write a message, get "The recipient server did not accept our requests to connect. Learn more at [https://support.google.com/mail/answer/7720 openlibrary.org 207.241.234.205: FAILED_PRECONDITION: connect error (111): Connection refused]"
  • Expected: Copy e-mail, write a message, get an answer

Details

  • Logged in: (Y/N)? N
  • Browser type/version? Chrome (Gmail)
  • Operating system? MacOS
  • Environment (prod/dev/local)? prod

Proposal & Constraints

It's need to be change to correct e-mail OR https://openlibrary.org/help Help Center link, OR the contact form https://openlibrary.org/contact

Related files

https://github.com/search?q=repo%3Ainternetarchive%2Fopenlibrary%20%09info%40openlibrary.org&type=code

Stakeholders

@mek

yepstepz avatar Dec 14 '23 11:12 yepstepz

[email protected] is the best email to use for this, thank you

These may be the two locations https://github.com/search?q=repo%3Ainternetarchive%2Fopenlibrary%20info%40openlibrary.org&type=code

Staff will also have to update this internal file: https://github.com/internetarchive/olsystem/blob/8fc19cd5cef544bf25c8e2d63fa8ea44d47df073/etc/openlibrary.yml#L20

mekarpeles avatar Dec 18 '23 19:12 mekarpeles