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"Remind authors after reviews" stopped working after updating to new version

Open denho opened this issue 3 years ago • 19 comments

Describe the bug Having "Remind authors after reviews" enabled in Scheduled reminders doesn't result in the corresponding "Waiting for author" section being included in the notification. Previously, with the legacy app, it was working fine. But with the new app it stopped working. Here is a screenshot of the messages from both legacy and new app for the same time: the "Pending review" list is identical in both, but the "Waiting for author" is gone in the latter: image

The "Remind authors after reviews" setting is enabled:

image

denho avatar May 04 '21 08:05 denho

No rush but we do think this will come back with new integration eventually or is this a limitation of the way the new one works? trying to figure out if we need to adjust our flow.

bradical avatar May 06 '21 20:05 bradical

@bradical and @denho Sorry for the delayed response. We have made a note of this issue and are working on the fix. This should be available again by the end of this week.

sushmita-m avatar May 18 '21 04:05 sushmita-m

Hi @sushmita-m was this ever fixed?

bradical avatar Jun 01 '21 22:06 bradical

@bradical We fixed one issue where the author's name was coming as blank. Screenshot 2021-06-02 at 1 12 43 PM

My bad, I was referring to this issue in my previous comment.

Looks like you are not getting the remind authors at all. That is a missing feature in the new app. We are working to get this out in the next couple of weeks. I will update you.

sushmita-m avatar Jun 02 '21 13:06 sushmita-m

Thank you @sushmita-m

bradical avatar Jun 02 '21 15:06 bradical

Closing as it seems fixed.

amitkumariiit avatar Aug 12 '21 07:08 amitkumariiit

Hi, has the missing feature been rolled out ? I haven't see "Remind authors after reviews" section in the reminder. Any new setting to enable it ?

winardi-traveloka avatar Sep 07 '21 03:09 winardi-traveloka

Same. I haven't seen these reminders despite having them enabled: image

bradical avatar Sep 07 '21 21:09 bradical

Reopening as it's not fixed.

amitkumariiit avatar Sep 08 '21 10:09 amitkumariiit

I can confirm that it is not working for us.

paresy avatar Sep 21 '21 08:09 paresy

Any update on this?

bradical avatar Dec 23 '21 04:12 bradical

Not working

loganblevins avatar Feb 24 '22 19:02 loganblevins

Also does not work for us. This is pretty bleak considering Github acquired Pull Panda which did exactly this feature very well, then shut it down, and now their alternative is just not working at all with zero attention or intent to fix. Anyone know any good alternatives?

OisinMoran avatar Mar 11 '22 15:03 OisinMoran

👋 The issue is still in our backlog. We lost track of this as we were busy with other tasks which were on priority. @ashokirla can we bump the priority on this one as a lot of users are requesting this..

sushmita-m avatar Mar 12 '22 05:03 sushmita-m

Hey @ashokirla sorry but any further word on this? Just having a general "action is ready to be taken" notification every morning for both our reviewers and authors is pretty critical for us.

or do you have any suggested workarounds here?

IanWhalen avatar Apr 07 '22 19:04 IanWhalen

@ashokirla This is also something our teams also depend on for our workflow. Just knowing roughly when this will be done can guide us in either changing our workflow or hold out the wait.

bmunkholm avatar Apr 08 '22 06:04 bmunkholm

What can we do to signal the priority on this?

It's frustrating to loose track of approved PRs, and end up personally nagging authors (or be nagged) to merge them.

tonglil avatar Jul 20 '22 20:07 tonglil

Hi! Any updates on this? Reminder is not notifying the PR author after the review has been fulfilled. I believe that the notification sent in Slack is not including the mention to the author because once the review is fulfilled the PR is not satisfying the following check: image

juanmahidalgo avatar Aug 24 '22 19:08 juanmahidalgo

I also have the same issue still.

My current workaround is printing all PRs so that the notification includes the Author as the waiting action from.. it's not perfect but better than nothing

pappalar avatar Sep 30 '22 09:09 pappalar

Any update on this?

MikkelDB avatar Sep 22 '23 07:09 MikkelDB

This problem still seems to exist.

The most frustrating part is that the option is there to enable when configuring the reminder, but it doesn't do anything. So until I found this, I assumed I had done something wrong and spent some time messing around with it, trying to get it working.

I had the same idea as Juanma, but de-selecting Require review requests removes the Remind authors after reviews option. This implies that the reminder feature understands they are related, and would handle this situation properly.

Even if we disable Require review requests and set Required labels to filter down the list of PRs instead, I've also had problems with the Ignore approved pull requests option not doing anything (seems like that is being discussed in #1453). So we would then have to go into a PR and remove the label if we want it to stop notifying Slack once it's reviewed.

fusionfox avatar Oct 18 '23 05:10 fusionfox