microsoft-teams
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integrations
Issue creation not really integrated
Describe the bug From my understanding, after you add the github app, you should be able to just create an issue from any conversation in Teams. This doesn't work.
To Reproduce Steps to reproduce the behavior:
- Go to a chat with another member of Teams.
- Click on '....'
- Select Github
- Error "Issue cannot be created from a group chat"
or
- Go to your self-chat.
- Click on '....'
- Select Github
- Error "Unable to reach app. Please try again".
Expected behavior The integration I was expecting is that by clicking "create an issue" when you are in a chat with a co-worker, a popup is created to create an issue. So far, the only way to create an issue is by using the "Github" chat.
Screenshots
Desktop (please complete the following information):
- OS: Windows 10
- Browser: Not applicable, using the desktop version of Teams.
- Teams version: 1.6.00.1381 (64-bit). It was last updated on 6/2/2023.
Hi @pkExec, The MSTeams GitHub integration does not support the issue creation flow in personal/direct chats at present due to limitations of the platform. However, the error you get while trying to use it in personal chat does not provide this information and should instead show a proper message, I'll get that fixed for now. Marking this issue as a feature request and not a bug. Thanks!
Is there any further update on this? We get so much 1:1 communication it's frustrating not being able to just create the issue from the chat directly.
Hi @pkExec, The MSTeams GitHub integration does not support the issue creation flow in personal/direct chats at present due to limitations of the platform. However, the error you get while trying to use it in personal chat does not provide this information and should instead show a proper message, I'll get that fixed for now. Marking this issue as a feature request and not a bug. Thanks!
Btw, i'm not sure if you are talking about limitations of "Github" platform or "Teams" platform, but other apps, such as JIRA, can create issues from personal chats.
I think this is an issue in Teams - something to do with the way 1:1 chat security works, Probably the same reason you can't record video calls in 1:1 conversations.