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Canvas student app, every notification is sent three times

Open ItzLarz opened this issue 2 years ago • 6 comments

Summary:

Every notification is sent thrice. The notification links to the same announcement, grade or assignment when pressed. This issue is probably linked to https://github.com/instructure/canvas-lms/issues/2167

Canvas Student app 6.26.1 Samsung Galaxy A9-20F Android 10

Steps to reproduce:

N/A, receiving a notification

ItzLarz avatar Oct 05 '23 14:10 ItzLarz

Experiencing the same issue using iOS 17 on iPhone 15.

ashermyers avatar Oct 12 '23 16:10 ashermyers

Same with any of my friends I've asked that are also using the app (UTwente network).

ItzLarz avatar Oct 14 '23 20:10 ItzLarz

Oops

ItzLarz avatar Oct 14 '23 20:10 ItzLarz

It just got worse. I got 5 notifications for one announcement... very annoying.

20231023_170814.jpg

ItzLarz avatar Oct 23 '23 15:10 ItzLarz

Can you contact Canvas support, so that we can collect additional information specific to your user to investing this more?

ccutrer avatar Oct 26 '23 20:10 ccutrer

I have the same issue, notifications for everything, grades, messages, etc, are send 22 (!) times.

Iphone 13 iOS 17.0.3 Canvas 6.23.2

SamSlotemaker avatar Oct 27 '23 11:10 SamSlotemaker