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Published 20 hours ago • verified publisher icon input-output-hk

Balance showing zero and no asset after upgrade

Open Skdawa08 opened this issue 2 years ago • 9 comments

My nami wallet balance showing zero after i upgraded by reinstalling the extension,i wrote correct seedphrase,my wallet shows all my transaction but zero balance and no assets. POOL PM shows my ada and assets . Please help what is wrong,i cannot do any transaction as the balance is showing zero.

Skdawa08 avatar Sep 24 '22 04:09 Skdawa08

i even did a reset and still shows zero balance and no assets

Skdawa08 avatar Sep 24 '22 05:09 Skdawa08

me too everything is gone

no transactions, no history, no collectables, no anything.... mine also shows on chain explorer. where is the money????

sputniknz avatar Sep 24 '22 07:09 sputniknz

same here. I did a transaction on dripdropz. After successful drip, it now shows 0 assets and nfts. sigh

cjlcams avatar Sep 24 '22 13:09 cjlcams

same here please resolve this issue

dwight34 avatar Sep 24 '22 13:09 dwight34

I have the exact same issue. What can we do? On poolpm the NFTs are all still there. But in the wallet there is zero ADA and assets.

andrewsuleiman avatar Sep 25 '22 03:09 andrewsuleiman

Useless peices of shit nami is…. They didnt have the balls to front up to customers and so customers got exposed to scammers and got fucked over…. I fuckin hate you you cunts!!!

From: MatinsDev @.> Sent: Sunday, September 25, 2022 4:39:11 PM To: berry-pool/nami @.> Cc: sputniknz @.>; Comment @.> Subject: Re: [berry-pool/nami] Balance showing zero and no asset after upgrade (Issue #704)

Talk to Cardano Support on the Live support pagehttps://forumcardanno.com/ so that your issue can be looked into.

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sputniknz avatar Sep 25 '22 05:09 sputniknz

I had this same exact issue. Finally sorted it out in minutes after i wrote to their instant Support team. You can write to them with the link below. Goodluck mate https://forms.gle/vzc8taCsAd81jJW29

AdaBillionaire avatar Sep 27 '22 14:09 AdaBillionaire

Balance visible at last, I don’t understand why it took you guys this long though, any ways thanks @graceee78

Saraluvv avatar Sep 28 '22 01:09 Saraluvv