infobip
WHATSAPPAPI USING API TEMPLATE
HELLO , my template is verified already, when i try sending whatsapp message with the default sender i.e 44 to my registgered sender it is successfull but when i use my phone number that is registered and verified as the sender and the template that is also approved, i get this "Failed to match template parameters (code: 7008)" in my LOG.... i have funded my accounts, done everything i know... the placeholder , i ensured i placed the actual parameter yet it still not delivering
Outbound WhatsApp messages Undeliverable - Handset errors Failed to match template parameters (code 7008) Reason: UNDELIVERABLE_REJECTED_OPERATOR
we are also facing same issue Outbound WhatsApp messages Undeliverable - Handset errors Failed to match template parameters (code 7008) Reason: UNDELIVERABLE_REJECTED_OPERATOR
Hi @FMPAUL1 and @dbhardwaj-busy, thank you very much for the reported issue and I'm sorry for the late reply.
Could you please share the actual code you are using to send WhatsApp template messages? Also, have you maybe tried calling the API directly? Do you get the same response?
As a matter of fact, for this particular issue, I recommend to contact us on [email protected] directly. However, please provide the answers to my questions above and we'll try to find where the issue is.
Best regards, Filip
-
use this json body as below, and be sure that your template status is "Active - Quality pending" and the language should be the same, for the example below i'm using "en_US"
-
the API key, should have all scopes needed at least whatsapp one
-
for my case i have bought a number from infobip to test with and already approved in Meta business portal FYI: i tried Postman, and infobip support is very baaaaad
{
"messages": [
{
"from": "your purchased number",
"to": "destination number",
"content": {
"templateName": "authentication template name",
"templateData": {
"body": {
"placeholders": [
"12345667"
]
},
"buttons": [
{
"type": "URL",
"parameter": "12345667"
}
]
},
"language": "en_US"
}
}
]
}
Thank you Salimido, it solved issue at my side.
How did you solve it?
