Navigation is not clear to understand, even for experienced users

[ChitlangeSahas]

We have people at the company that need to click on the nav 2-3 times to land on the right page they intended to.

Perhaps having just icons isn't enough. Expecting the user to remember what icon does what is too much cognitive load.

The video describes it really well here: https://www.nngroup.com/videos/icon-text-labels/