[Question]: download failed after attempts=1: toomanyrequests: too many requests

[lhsaq2009]

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Describe your problem

download failed after attempts=1: toomanyrequests: too many requests

[dosubot[bot]]

The "toomanyrequests: too many requests" error means you've hit a rate limit on an external service during a download. If this happened while pulling Docker images, it's likely due to Docker Hub rate limiting—try using alternative registries like Huawei Cloud or Alibaba Cloud, or add registry mirrors in your Docker daemon.json and restart Docker. Waiting a while and retrying can also help, as rate limits reset after some time (details).

If the error occurs when downloading models (e.g., from Hugging Face) or during document parsing/embedding, it's usually because too many requests are sent in parallel. Lowering concurrency by setting environment variables like MAX_CONCURRENT_CHATS and MAX_CONCURRENT_TASKS to 2 or 4, or processing one document at a time, can help avoid rate limits (details). The nightly Docker image of RAGFlow also has lower concurrency limits built in.

For LLM API requests, RAGFlow uses exponential backoff and retry logic, configurable with LLM_MAX_RETRIES and LLM_BASE_DELAY environment variables (details). If you keep seeing this error, try lowering concurrency further and monitor logs for quota or permission issues, especially if the error happens during file upload or parsing.

If you can share more about which operation triggered the error, I can help with more specific troubleshooting.

To reply, just mention @dosu.

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[haomiemie]

请问解决了吗？我也出现了同样的问题。

[Hakstar]

同样问题+1

[Magicbook1108]

1. try vpn
2. try to put the code below in docker engine

{
  "builder": {
    "gc": {
      "defaultKeepStorage": "20GB",
      "enabled": true
    }
  },
  "experimental": false,
  "registry-mirrors": [
    "https://image.cloudlayer.icu",
    "https://docker.1ms.run"
  ],
  "runtimes": {
    "runsc": {
      "path": "/usr/bin/runsc"
    }
  }
}