ragflow [Bug]: Failed to parsing the uploaded file

Is there an existing issue for the same bug?

[X] I have checked the existing issues.

Branch name

main

Commit ID

main

Other environment information

No response

Actual behavior

Process Begin At: Sun, 28 Apr 2024 17:27:24 GMT Process Duration: 91.1224 Progress Msg: Task has been received. [ERROR]Internal server error: Fetch file timeout. Could you try it again.

Logs are as following

[INFO] [2024-04-28 17:27:36,865] [_internal._log] [line:96]: 172.19.0.5 - - [28/Apr/2024 17:27:36] "GET /v1/document/list?kb_id=fe882034053811ef8b530242ac130005&page=1&page_size=10 HTTP/1.1" 200 -
[WARNING] [2024-04-28 17:27:39,047] [redis_conn.exist] [line:33]: [EXCEPTION]existfe882034053811ef8b530242ac130005/test.csv||Error -3 connecting to redis:6379. Temporary failure in name resolution.
[INFO] [2024-04-28 17:27:41,777] [_internal._log] [line:96]: 172.19.0.5 - - [28/Apr/2024 17:27:41] "GET /v1/document/list?kb_id=fe882034053811ef8b530242ac130005&page=1&page_size=10 HTTP/1.1" 200 -
[WARNING] [2024-04-28 17:27:42,053] [redis_conn.exist] [line:33]: [EXCEPTION]existfe882034053811ef8b530242ac130005/test.csv||Error -3 connecting to redis:6379. Temporary failure in name resolution.
[WARNING] [2024-04-28 17:27:45,059] [redis_conn.exist] [line:33]: [EXCEPTION]existfe882034053811ef8b530242ac130005/test.csv||Error -3 connecting to redis:6379. Temporary failure in name resolution.
[INFO] [2024-04-28 17:27:46,780] [_internal._log] [line:96]: 172.19.0.5 - - [28/Apr/2024 17:27:46] "GET /v1/document/list?kb_id=fe882034053811ef8b530242ac130005&page=1&page_size=10 HTTP/1.1" 200 -
[WARNING] [2024-04-28 17:27:48,065] [redis_conn.exist] [line:33]: [EXCEPTION]existfe882034053811ef8b530242ac130005/test.csv||Error -3 connecting to redis:6379. Temporary failure in name resolution.
[WARNING] [2024-04-28 17:27:51,071] [redis_conn.exist] [line:33]: [EXCEPTION]existfe882034053811ef8b530242ac130005/test.csv||Error -3 connecting to redis:6379. Temporary failure in name resolution.
[INFO] [2024-04-28 17:27:51,781] [_internal._log] [line:96]: 172.19.0.5 - - [28/Apr/2024 17:27:51] "GET /v1/document/list?kb_id=fe882034053811ef8b530242ac130005&page=1&page_size=10 HTTP/1.1" 200 -
[WARNING] [2024-04-28 17:27:54,077] [redis_conn.exist] [line:33]: [EXCEPTION]existfe882034053811ef8b530242ac130005/test.csv||Error -3 connecting to redis:6379. Temporary failure in name resolution.
[INFO] [2024-04-28 17:27:56,787] [_internal._log] [line:96]: 172.19.0.5 - - [28/Apr/2024 17:27:56] "GET /v1/document/list?kb_id=fe882034053811ef8b530242ac130005&page=1&page_size=10 HTTP/1.1" 200 -
[WARNING] [2024-04-28 17:27:57,083] [redis_conn.exist] [line:33]: [EXCEPTION]existfe882034053811ef8b530242ac130005/test.csv||Error -3 connecting to redis:6379. Temporary failure in name resolution.
[WARNING] [2024-04-28 17:28:00,089] [redis_conn.exist] [line:33]: [EXCEPTION]existfe882034053811ef8b530242ac130005/test.csv||Error -3 connecting to redis:6379. Temporary failure in name resolution.

Expected behavior

No response

Steps to reproduce

Just installed as readme, and then configured zhihu-ai api-key, try to upload a file.

Additional information

No response

Apr 28 '24 09:04 jinchihe

Bug fixed. Could you update docker images and source code?

Apr 29 '24 00:04 KevinHuSh

Bug fixed. Could you update docker images and source code?

最新的镜像是0.4.0吗，我遇到了同样的问题但是镜像用的是0.4.0

[WARNING] [2024-04-29 14:02:43,903] [connectionpool.urlopen] [line:874]: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<urllib3.connection.HTTPConnection object at 0x7fb622d107d0>: Failed to establish a new connection: [Errno 111] Connection refused')': /3cfa0836055d11ef9a9c0242ac130006?location=

[WARNING] [2024-04-29 14:02:44,906] [redis_conn.set] [line:58]: [EXCEPTION]set3cfa0836055d11ef9a9c0242ac130006/《中国移动梧桐大数据专业级技能认证（数据挖掘方向）》认证大纲.pdf(1).pdf||AUTH called without any password configured for the default user. Are you sure your configuration is correct?

[WARNING] [2024-04-29 14:02:45,921] [connectionpool.urlopen] [line:874]: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<urllib3.connection.HTTPConnection object at 0x7fb622d15010>: Failed to establish a new connection: [Errno 111] Connection refused')': /3cfa0836055d11ef9a9c0242ac130006?location=

[WARNING] [2024-04-29 14:02:46,322] [connectionpool.urlopen] [line:874]: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<urllib3.connection.HTTPConnection object at 0x7fb622cef610>: Failed to establish a new connection: [Errno 111] Connection refused')': /3cfa0836055d11ef9a9c0242ac130006?location=

[WARNING] [2024-04-29 14:02:47,123] [connectionpool.urlopen] [line:874]: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<urllib3.connection.HTTPConnection object at 0x7fb623063710>: Failed to establish a new connection: [Errno 111] Connection refused')': /3cfa0836055d11ef9a9c0242ac130006?location=

Apr 29 '24 06:04 ms787277296

Upgrade RAGFlow with this tip:

Apr 30 '24 01:04 KevinHuSh