infiniflow
[Bug]: 404 Not Found: The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again.
Is there an existing issue for the same bug?
- [x] I have checked the existing issues.
RAGFlow workspace code commit ID
v0.16.0
RAGFlow image version
v0.16.0
Other environment information
ubuntu 24
Actual behavior
2025-02-22 12:43:05,987 WARNING 21 RedisDB.queue_info rag_flow_svr_queue got exception: no such key 2025-02-22 12:43:05,987 INFO 21 task_consumer_0 reported heartbeat: {"name": "task_consumer_0", "now": "2025-02-22T12:43:05.986+08:00", "boot_at": "2025-02-22T12:26:35.095+08:00", "pending": 0, "lag": 0, "done": 0, "failed": 0, "current": null} 2025-02-22 12:43:27,779 ERROR 19 404 Not Found: The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again. Traceback (most recent call last): File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 880, in full_dispatch_request rv = self.dispatch_request() File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 854, in dispatch_request self.raise_routing_exception(req) File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 463, in raise_routing_exception raise request.routing_exception # type: ignore[misc] File "/ragflow/.venv/lib/python3.10/site-packages/flask/ctx.py", line 362, in match_request result = self.url_adapter.match(return_rule=True) # type: ignore File "/ragflow/.venv/lib/python3.10/site-packages/werkzeug/routing/map.py", line 629, in match raise NotFound() from None werkzeug.exceptions.NotFound: 404 Not Found: The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again. 2025-02-22 12:43:27,780 INFO 19 223.99.217.210 - - [22/Feb/2025 12:43:27] "GET / HTTP/1.1" 200 - 2025-02-22 12:43:27,869 ERROR 19 404 Not Found: The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again. Traceback (most recent call last): File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 880, in full_dispatch_request rv = self.dispatch_request() File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 854, in dispatch_request self.raise_routing_exception(req) File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 463, in raise_routing_exception raise request.routing_exception # type: ignore[misc] File "/ragflow/.venv/lib/python3.10/site-packages/flask/ctx.py", line 362, in match_request result = self.url_adapter.match(return_rule=True) # type: ignore File "/ragflow/.venv/lib/python3.10/site-packages/werkzeug/routing/map.py", line 629, in match raise NotFound() from None werkzeug.exceptions.NotFound: 404 Not Found: The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again. 2025-02-22 12:43:27,869 INFO 19 223.99.217.210 - - [22/Feb/2025 12:43:27] "GET /favicon.ico HTTP/1.1" 200 - 2025-02-22 12:43:36,015 WARNING 21 RedisDB.queue_info rag_flow_svr_queue got exception: no such key 2025-02-22 12:43:36,016 INFO 21 task_consumer_0 reported heartbeat: {"name": "task_consumer_0", "now": "2025-02-22T12:43:36.015+08:00", "boot_at": "2025-02-22T12:26:35.095+08:00", "pending": 0, "lag": 0, "done": 0, "failed": 0, "current": null} 2025-02-22 12:44:06,017 WARNING 21 RedisDB.queue_info rag_flow_svr_queue got exception: no such key 2025-02-22 12:44:06,017 INFO 21 task_consumer_0 reported heartbeat: {"name": "task_consumer_0", "now": "2025-02-22T12:44:06.016+08:00", "boot_at": "2025-02-22T12:26:35.095+08:00", "pending": 0, "lag": 0, "done": 0, "failed": 0, "current": null} 2025-02-22 12:44:36,048 WARNING 21 RedisDB.queue_info rag_flow_svr_queue got exception: no such key 2025-02-22 12:44:36,049 INFO 21 task_consumer_0 reported heartbeat: {"name": "task_consumer_0", "now": "2025-02-22T12:44:36.047+08:00", "boot_at": "2025-02-22T12:26:35.095+08:00", "pending": 0, "lag": 0, "done": 0, "failed": 0, "current": null} 2025-02-22 12:45:06,079 WARNING 21 RedisDB.queue_info rag_flow_svr_queue got exception: no such key 2025-02-22 12:45:06,080 INFO 21 task_consumer_0 reported heartbeat: {"name": "task_consumer_0", "now": "2025-02-22T12:45:06.079+08:00", "boot_at": "2025-02-22T12:26:35.095+08:00", "pending": 0, "lag": 0, "done": 0, "failed": 0, "current": null}
Expected behavior
No response
Steps to reproduce
access the index page
Additional information
No response
@KevinHuSh Just logon http://<ip>:9380 will get the issue and show below in browser
{
"code": 100,
"data": null,
"message": "\u003CNotFound '404: Not Found'\u003E"
}
and the container log
2025-02-24 11:18:10,193 INFO 17 172.31.35.99 - - [24/Feb/2025 11:18:10] "GET / HTTP/1.1" 200 -
2025-02-24 11:18:10,490 ERROR 17 404 Not Found: The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again.
Traceback (most recent call last):
File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 880, in full_dispatch_request
rv = self.dispatch_request()
File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 854, in dispatch_request
self.raise_routing_exception(req)
File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 463, in raise_routing_exception
raise request.routing_exception # type: ignore[misc]
File "/ragflow/.venv/lib/python3.10/site-packages/flask/ctx.py", line 362, in match_request
result = self.url_adapter.match(return_rule=True) # type: ignore
File "/ragflow/.venv/lib/python3.10/site-packages/werkzeug/routing/map.py", line 629, in match
raise NotFound() from None
werkzeug.exceptions.NotFound: 404 Not Found: The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again.
I have the same problem, and I see the infos on my terminal, and I tried strip the port and port 9222 9380 and some other ports mentioned in the other posts, there seems no other errors, how could solve the problem
@KevinHuSh certainly I tried strip the port number, but it didn't solve my problem, it errors with same message, and I also tried add some other port numbers, but same. By the way ,I am running on a server, and I connect the server with ssh and opened the webpage on pc, so any solutions?
By default, no need for port number.
- Make sure the network is accessible.
ping <IP> - Make sure the server is up.
docker ps
@KevinHuSh certainly I tried strip the port number, but it didn't solve my problem, it errors with same message, and I also tried add some other port numbers, but same. By the way ,I am running on a server, and I connect the server with ssh and opened the webpage on pc, so any solutions?
Similarly, I'm also using SSH to remotely connect to the server, and I got the same error as you did. I've been trying to fix it for a long time.
By default, no need for port number.
- Make sure the network is accessible.
ping <IP>- Make sure the server is up.
docker ps
I encountered the same problem as the poster. The default port 80 was occupied by other processes that couldn't be shut down. So, I changed it to 10080. According to the "docker ps" command, the service was started normally.
I got the same problem.Have you solve it now?
@KevinHuSh certainly I tried strip the port number, but it didn't solve my problem, it errors with same message, and I also tried add some other port numbers, but same. By the way ,I am running on a server, and I connect the server with ssh and opened the webpage on pc, so any solutions?
Similarly, I'm also using SSH to remotely connect to the server, and I got the same error as you did. I've been trying to fix it for a long time.
@dosu
By default, no need for port number.
- Make sure the network is accessible.
ping <IP>- Make sure the server is up.
docker psI encountered the same problem as the poster. The default port 80 was occupied by other processes that couldn't be shut down. So, I changed it to 10080. According to the "docker ps" command, the service was started normally.
Hello～I have the same issue, port 80 was occupied by nginx server, and i have changed the port of ragflow-server to 81:80. Then I connected to the remote machine via VPN on my local machine【The ragflow-server service was launched on the remote machine】. When I entered "http://localhost:9380/" in the browser on my local machine, it returned {"code":100,"data":null,"message":"<NotFound '404: Not Found'>"}. When I entered "http://ragflow-server container IP:9380/" or "http://localhost:81/" or "http://127.19.0.6:81/" in the browser on my local machine, it showed that the website could not be accessed.【127.19.0.6 is container IP】 **Is there anything i can do to fix this ? **【The remote machine is shared by our group, and I can't make major changes to it.】
Hello @KevinHuSh! I'm Dosu, your friendly bot here to help you solve bugs, answer questions, and guide you as a contributor. I'm ready to assist you while we wait for a human maintainer. How can I help you today?
To resolve the 404 Not Found error when accessing the RAGFlow application via SSH on a server, try the following steps:
-
Update the
/etc/hostsfile to resolve all hosts to127.0.0.1:127.0.0.1 es01 infinity mysql minio redis -
Verify port configurations in
docker/service_conf.yaml.templateand ensure they match those indocker/.env. For example:- MySQL port: 5455
- Elasticsearch port: 1200
-
Update
proxy.targetin.umirc.tsto point tohttp://127.0.0.1:9380. -
Launch services in the correct order:
- Start dependent services using Docker Compose.
- Launch the backend service.
- Launch the frontend service.
-
Access the service using the machine's IP address without specifying port 9380. For remote access, use
http://server-IP:10080.
Additionally, ensure the following:
- Confirm that the server IP is correct and accessible.
- Verify that RAGFlow is running healthy on the server.
- Check for any network connectivity issues or firewall rules that might be blocking access to port 10080.
If you encounter the {"data":null,"code":100,"message":"<NotFound '404: Not Found'>"} error, ensure that your IP address or port number is correct. If you are using the default configurations, enter http://<IP_OF_YOUR_MACHINE> (without specifying port 9380 or any port number) in your browser. Also, ensure that the vm.max_map_count is set to at least 262144 in /etc/sysctl.conf to prevent issues with Elasticsearch containers [1][2].
To continue talking to Dosu, mention @dosu.
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Meet again:{ "code": 100, "data": null, "message": "<NotFound '404: Not Found'>" } IP:http://127.0.0.1:9380/
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
08f6345b87e2 infiniflow/ragflow:v0.18.0-slim "./entrypoint.sh" 17 minutes ago Up 17 minutes 0.0.0.0:443->443/tcp, :::443->443/tcp, 0.0.0.0:5678-5679->5678-5679/tcp, :::5678-5679->5678-5679/tcp, 0.0.0.0:9380->9380/tcp, :::9380->9380/tcp, 0.0.0.0:9382->9382/tcp, :::9382->9382/tcp, 0.0.0.0:81->80/tcp, :::81->80/tcp ragflow-server
91ccde08f3d2 mysql:8.0.39 "docker-entrypoint.s…" 25 minutes ago Up 25 minutes (healthy) 33060/tcp, 0.0.0.0:5455->3306/tcp, :::5455->3306/tcp ragflow-mysql
9b96ca62253a elasticsearch:8.11.3 "/bin/tini -- /usr/l…" 25 minutes ago Up 25 minutes (healthy) 9300/tcp, 0.0.0.0:1200->9200/tcp, :::1200->9200/tcp ragflow-es-01
6b2c0962319c valkey/valkey:8 "docker-entrypoint.s…" 25 minutes ago Up 25 minutes 0.0.0.0:6379->6379/tcp, :::6379->6379/tcp ragflow-redis
a235ff785c71 quay.io/minio/minio:RELEASE.2023-12-20T01-00-02Z "/usr/bin/docker-ent…" 25 minutes ago Up 17 minutes 0.0.0.0:9000-9001->9000-9001/tcp, :::9000-9001->9000-9001/tcp
prot:
ports:
- ${SVR_HTTP_PORT}:9380
- 81:80
- 443:443
- 5678:5678
- 5679:5679
Traceback (most recent call last):
File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 880, in full_dispatch_request
rv = self.dispatch_request()
File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 854, in dispatch_request
self.raise_routing_exception(req)
File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 463, in raise_routing_exception
raise request.routing_exception # type: ignore[misc]
File "/ragflow/.venv/lib/python3.10/site-packages/flask/ctx.py", line 362, in match_request
result = self.url_adapter.match(return_rule=True) # type: ignore
File "/ragflow/.venv/lib/python3.10/site-packages/werkzeug/routing/map.py", line 629, in match
raise NotFound() from None
werkzeug.exceptions.NotFound: 404 Not Found: The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again.
Please use your RAGflow Nginx port for access, in the format: IP:81 (e.g., 192.168.1.100:81).
By default, no need for port number.
- Make sure the network is accessible.
ping <IP>- Make sure the server is up.
docker psI encountered the same problem as the poster. The default port 80 was occupied by other processes that couldn't be shut down. So, I changed it to 10080. According to the "docker ps" command, the service was started normally.
This is also useful to me. After modifying the port(80) in docker-compose.yml to 8080, it succeeded. It's strange that the container started successfully when the port was 80.
Here is the error:
2025-06-06 14:02:46,865 ERROR 21 404 Not Found: The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again
Traceback (most recent call last):
File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 880, in full_dispatch_request
rv = self.dispatch_request()
File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 854, in dispatch_request
self.raise_routing_exception(req)
File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 463, in raise_routing_exception
raise request.routing_exception # type: ignore[misc]
File "/ragflow/.venv/lib/python3.10/site-packages/flask/ctx.py", line 362, in match_request
result = self.url_adapter.match(return_rule=True) # type: ignore
File "/ragflow/.venv/lib/python3.10/site-packages/werkzeug/routing/map.py", line 629, in match
raise NotFound() from None
werkzeug.exceptions.NotFound: 404 Not Found: The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again.
2025-06-06 14:02:46,867 INFO 21 192.168.193.10 - - [06/Jun/2025 14:02:46] "GET / HTTP/1.1" 200 -
2025-06-06 14:02:47,595 ERROR 21 404 Not Found: The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again.
Traceback (most recent call last):
File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 880, in full_dispatch_request
rv = self.dispatch_request()
File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 854, in dispatch_request
self.raise_routing_exception(req)
File "/ragflow/.venv/lib/python3.10/site-packages/flask/app.py", line 463, in raise_routing_exception
raise request.routing_exception # type: ignore[misc]
File "/ragflow/.venv/lib/python3.10/site-packages/flask/ctx.py", line 362, in match_request
result = self.url_adapter.match(return_rule=True) # type: ignore
File "/ragflow/.venv/lib/python3.10/site-packages/werkzeug/routing/map.py", line 629, in match
raise NotFound() from None
werkzeug.exceptions.NotFound: 404 Not Found: The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again.
This problem occurs when the token expires. The status returned by the http interface is not 401 but 404, which makes it impossible to update the token.
v1.1.3
