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[Bug]: Error when inviting a new user hint : 102 User not found.

Open joergkoch opened this issue 11 months ago • 10 comments

Is there an existing issue for the same bug?

  • [x] I have checked the existing issues.

RAGFlow workspace code commit ID

1160b58

RAGFlow image version

v.0.15.1

Other environment information

OS: Windows 10

Actual behavior

After having registered a new user with ragflow, I'm not able to invite that user to a team in a local installation. I'm getting the error: hint : 102 User not found.

Expected behavior

User is being added to team.

Steps to reproduce

1. Register new user
2. Invite user in local installation

Additional information

No response

joergkoch avatar Feb 04 '25 10:02 joergkoch

I guess the email address was not correct.

KevinHuSh avatar Feb 05 '25 02:02 KevinHuSh

Dear Kevin,

no, the email is correct, because it is my personal one: @.*** @.***> .

Any other ideas?

Thanks for your support, Jörg

From: Kevin Hu @.> Sent: Wednesday, 5 February 2025 03:41 To: infiniflow/ragflow @.> Cc: Koch, Jörg @.>; Author @.> Subject: Re: [infiniflow/ragflow] [Bug]: Error when inviting a new user hint : 102 User not found. (Issue #4707)

I guess the email address was not correct.

— Reply to this email directly, view it on GitHub https://github.com/infiniflow/ragflow/issues/4707#issuecomment-2635575338 , or unsubscribe https://github.com/notifications/unsubscribe-auth/AI6MYVOYS56ZOVPA3F34YR32OF22XAVCNFSM6AAAAABWOIQV7CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMZVGU3TKMZTHA . You are receiving this because you authored the thread. https://github.com/notifications/beacon/AI6MYVK27S6LPMTIAZ6DIKT2OF22XA5CNFSM6AAAAABWOIQV7CWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTU5C6YCU.gif Message ID: @.*** @.***> >

joergkoch avatar Feb 05 '25 07:02 joergkoch

Strip the white spaces.

KevinHuSh avatar Feb 06 '25 03:02 KevinHuSh

I have the same issue, it keeps saying "hint: 102 user not found" even the address is correct

BondingX avatar Feb 13 '25 15:02 BondingX

Have you signed up at first place?

KevinHuSh avatar Feb 14 '25 03:02 KevinHuSh

Yes, I’ve signed up in a first step. And I’m able to login in to ragflow with that user using that email address.

Could it be that it is that the email is containing 2 dots “.” before the @

xxx @.> .@.

Kind regards

Jörg

From: Kevin Hu @.> Sent: Friday, 14 February 2025 04:22 To: infiniflow/ragflow @.> Cc: Koch, Jörg @.>; Author @.> Subject: Re: [infiniflow/ragflow] [Bug]: Error when inviting a new user hint : 102 User not found. (Issue #4707)

Have you signed up at first place?

— Reply to this email directly, view it on GitHub https://github.com/infiniflow/ragflow/issues/4707#issuecomment-2658176874 , or unsubscribe https://github.com/notifications/unsubscribe-auth/AI6MYVKBLISAUP4NDQ7QSW32PVOOFAVCNFSM6AAAAABWOIQV7CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMNJYGE3TMOBXGQ . You are receiving this because you authored the thread. https://github.com/notifications/beacon/AI6MYVLXZ27GIDAF7WLHJ5T2PVOOFA5CNFSM6AAAAABWOIQV7CWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTU6OCHWU.gif Message ID: @.*** @.***> >

https://avatars.githubusercontent.com/u/12318111?s=20&v=4 KevinHuSh left a comment (infiniflow/ragflow#4707) https://github.com/infiniflow/ragflow/issues/4707#issuecomment-2658176874

Have you signed up at first place?

— Reply to this email directly, view it on GitHub https://github.com/infiniflow/ragflow/issues/4707#issuecomment-2658176874 , or unsubscribe https://github.com/notifications/unsubscribe-auth/AI6MYVKBLISAUP4NDQ7QSW32PVOOFAVCNFSM6AAAAABWOIQV7CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMNJYGE3TMOBXGQ . You are receiving this because you authored the thread. https://github.com/notifications/beacon/AI6MYVLXZ27GIDAF7WLHJ5T2PVOOFA5CNFSM6AAAAABWOIQV7CWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTU6OCHWU.gif Message ID: @.*** @.***> >

joergkoch avatar Feb 14 '25 07:02 joergkoch

我也出现了同样的问题,有没有解决办法

Yu-Zhouz avatar Feb 18 '25 03:02 Yu-Zhouz

我也出现了同样的问题,需要先在网页端申请注册以后,在管理员界面里面再添加用户即可解决此问题

Yu-Zhouz avatar Feb 18 '25 06:02 Yu-Zhouz

大家好,最后解决了吗

tuturuning avatar Mar 07 '25 07:03 tuturuning

encounter the same issue

huangying-just avatar Mar 16 '25 05:03 huangying-just

The user that you want to invite to your team must first signup and create an account on the ragflow server. See note here https://ragflow.io/docs/dev/manage_team_members#invite-team-members Once they have created an account, you can invite them to your team (using the same email as the one they used to sign up).

sinkarusa avatar Mar 19 '25 12:03 sinkarusa

@sinkarusa You are right, after the user has signed up, on the local system, he/she can be invited. Thx a lot.

joergkoch avatar Jun 04 '25 14:06 joergkoch