[Question]: Hanging at parsing files

[duongkstn]

Describe your problem

I installed locally ragflow but it get stucked at 0.7% or 6.7%

I am using:

• ollama (llama3.2 and nomic-embed-text).

• RAGFLOW_IMAGE=infiniflow/ragflow:v0.9.0 or dev or dev-slim or latest

• MEM_LIMIT: I let it be 12GB (my computer has 15 GB in total) (in .env file)

• vm.max_map_count=262144

• default es options or I added - "ES_JAVA_OPTS=-Xms2g -Xmx2g" in docker-compose-base.yml

I also checked that in htop, there was running task_executor.py processes.

I do not know why I can not parse file ? I also saw many issues in github and https://ragflow.io/docs/dev/faq#43-why-does-my-document-parsing-stall-at-under-one-percent , but none were successful. I restarted again and again, uploaded the most simplest .txt file (one line), or tried installing by watching tutorial videos but it not worked !

Someone please helps me. It took me really long time. :(