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Zulip desktop on windows failed adding new organization while self-hosted zulip-server shutdown

Open wilbq opened this issue 3 years ago • 1 comments

A zulip-desktop was installed on my windows computer, and connected to a self-hosted zulip-server. It worked well until the zulip-server was shutdown. Each time after the zulip-desktop start-up, it seems to try connecting to the old zulip-server which already disappeared. I can not remove the old organization, and can not add a new one either. Even a re-installation did not solve the problom.

  • Operating System: Windows 10
  • Zulip Desktop Version: 5.8.1 and 5.9.3

wilbq avatar May 08 '22 07:05 wilbq

Workaround: Edit %USER_HOME%\AppData\Roaming\Zulip\config\domain.json and remove the wrong domain. This is a total show stopper for the users!

Also happens on Mac. I think it can be changed under $HOME/Library/AppSupport/Zulip...

Andreas

foto-andreas avatar May 25 '22 07:05 foto-andreas

Zulip Desktop 5.9.5 fixes a bug where the app would freeze in this case. It should now display the network error page and otherwise continue working normally.

andersk avatar Feb 07 '23 06:02 andersk