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RuntimeException: Unable to start activity ComponentInfo{org.wordpress.android/org.wordpress.android.ui.posts.EditP...

Open AliSoftware opened this issue 3 years ago • 7 comments

Sentry Url: https://sentry.io/share/issue/b074a52ff6994322bfa9e912535efff3/ User Count: 30 + 19 + 4 = 53 Count: 85 + 69 + 18 = 172 First Release: 18.7-rc-1 First Seen: 2021-11-16T04:23:59.172000Z Last Seen: 2021-11-22T08:19:39Z 24 Hours: 2 30 Days: 85

RuntimeException: Unable to start activity ComponentInfo{org.wordpress.android/org.wordpress.android.ui.posts.EditPostActivity}: java.lang.NullPointerException: Attempt to write to field 'org.wordpress.android.util.analytics.AnalyticsTrackerWrapper org.wordpress.android.ui.posts.PostEditorAnalyticsSession.mAnalyticsTrackerWrapper' on a null object reference
     at org.wordpress.android.ui.posts.PostEditorAnalyticsSession.fromBundle(PostEditorAnalyticsSession.java:70)
     at org.wordpress.android.ui.posts.EditPostActivity.onCreate(EditPostActivity.java:606)
...
(7 additional frame(s) were not displayed)

This crash is new in latest beta.

I found multiple Sentry issues related to it – see this search query

  • https://sentry.io/share/issue/b074a52ff6994322bfa9e912535efff3/ (85/30)
  • https://sentry.io/share/issue/d114a7af430c474c86f83e7b27b748f8/ (69/19)
  • https://sentry.io/share/issue/5f7415afdaed49219c9029be54563ffc/ (18/4)
  • And multiple more with smaller numbers but apparently same exception

AliSoftware avatar Nov 22 '21 12:11 AliSoftware

Sentry issue: WORDPRESS-ANDROID-1SFP

sentry-io[bot] avatar Nov 22 '21 12:11 sentry-io[bot]

Took a look and apparently, this is another manifestation of the https://github.com/wordpress-mobile/WordPress-Android/issues/15578 ticket, and already fixed in the v18.7-rc-2 at that. The crashes here also don't seem to happen on the rc-2 so, chances are they are fixed too. As discussed in Slack, let's leave this open for a few days to monitor, after which we'll close as fixed if no new clues arise.

hypest avatar Nov 22 '21 13:11 hypest

Fails
:no_entry_sign: Please add a feature label to this issue. e.g. 'Stats'

Generated by :no_entry_sign: dangerJS

I checked the current stats of the issue:

  • Total users in 18.7-rc-1 (on Nov 23): 800
  • Users affected by the issue: 30
  • Ratio of users affected: 3,75%

I assigned the Blocking priority tag as it produces a crash and affects a high number of users. However, I'd like to highlight that this issue can only be reproduced in the beta version 18.7-rc-1. As mentioned, in previous comments, this was fixed in 18.7-rc-2, and so far we haven't received any Sentry event for that version, so most likely the issue is already addressed.

fluiddot avatar Nov 23 '21 12:11 fluiddot

@fluiddot @antonis this has been open for some time now; do we still think the Blocking priority is appropriate?

thehenrybyrd avatar Aug 25 '22 06:08 thehenrybyrd

Thank you for the ping @thehenrybyrd 🙇 Given that the issue has occurred 9 times in the last 30 days I think we can lower the priority. Since it's a low impact and high severity (crash) I'm setting the priority to medium.

antonis avatar Aug 25 '22 07:08 antonis