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remote video view renders blank

Open Ramaraju1992 opened this issue 4 years ago • 6 comments

Hi Team, Steps to Reproduce:

  1. two parties can able to join in space for video call in VideoCallActivity.
  • remote view renders incoming video, local renders my video from my camera (Expected)
  1. when one user navigated to some other activity in application and navigate back to VIdeoCallActivity.
  • local is rendering video from my phone camera, but remote is rendering blank
  • but can able to receive and send audio from/to remote user

Ramaraju1992 avatar Jun 03 '21 10:06 Ramaraju1992

Hi, are you getting this with the KitchenSink app (https://github.com/webex/webex-android-sdk-example) or your own app? Can you try KitchenSink if you haven't already done so?

ralagana avatar Jun 03 '21 16:06 ralagana

@ralagana I have tested the same in Kitchen sink app. And behavior is still same, remote video is renders blank

Ramaraju1992 avatar Jul 13 '21 08:07 Ramaraju1992

@Ramaraju1992 Can you try the new library 3.1 and verify the same scenario?

ankibatr avatar Aug 17 '21 05:08 ankibatr

@ankibatr we have tested same with implementation 'com.ciscowebex:androidsdk:3.1.0@aar' still facing the same.

Ramaraju1992 avatar Aug 17 '21 14:08 Ramaraju1992

Even tried with implementation('com.ciscowebex:androidsdk:3.4.0') still issue persist. Any update on same?

PatelDhrupal avatar May 09 '22 13:05 PatelDhrupal

Hello,

I have captured video and logs(2 users).

Video:https://isplahd-my.sharepoint.com/:v:/g/personal/dhrupal_patel_infostretch_com/EdGYyAOZhDVBvAInv1O7AjcBAEAvRf8FVFPHf_5tYTJ4pQ?e=cu2gd8

Device 1: Name: Pixel 2 OS: 11 Verbose Log: https://isplahd-my.sharepoint.com/:w:/g/personal/dhrupal_patel_infostretch_com/ETeW0lJ8UG5IoW4dAdbr6E8B3Mxx3E1AYimIxV7PK1ZBLQ?e=MR65dd

Device 2: Name: Pixel 3 Emulator OS: 10 Verbose Log: https://isplahd-my.sharepoint.com/:w:/g/personal/dhrupal_patel_infostretch_com/EeeaspIuw0FMlbiUgx1_g00B_0rYab-_cvbPYkgKvMTy1w?e=iuN8s7

PatelDhrupal avatar May 13 '22 06:05 PatelDhrupal