Andreas Wagner

Results 129 comments of Andreas Wagner

[Bug]: Versions where the NHR cannot be cleared shouldn't show up in the "Clear needs human review" action list

@abhn let's take this off-topic conversation to slack and come back when we know the path forward.

[Bug]: Versions where the NHR cannot be cleared shouldn't show up in the "Clear needs human review" action list

@abhn after the conversation on slack, can you clarify the expected behavior?

Handle users changing their email address in FxA to an email address we already have

This issue originated from an inquiry we got on amo-admins. Would a reasonable work-around for that affected user be to clear the `fxa_id` of their old account?

Handle users changing their email address in FxA to an email address we already have

Happened again: https://sentry.prod.mozaws.net/operations/olympia-prod/issues/4448986/

Handle users changing their email address in FxA to an email address we already have

Since admins can't know what correct account to use, we clear the `fxa_id` for both accounts and then send out the following email: " Simplified, you now have two AMO...

Handle users changing their email address in FxA to an email address we already have

Admins cannot know which AMO account should be made the one the user logs in with. This requires back and forth with the affected user. And I doubt they can...

Handle users changing their email address in FxA to an email address we already have

We had another user running into this in mozilla/addons#1856. When talking through the options to fix for that user, @diox and I came up with a potential idea to resolve...

Handle users changing their email address in FxA to an email address we already have

What are other use cases we need to consider?

Handle users changing their email address in FxA to an email address we already have

Can this still happen (excluding ancient accounts), given that we listen to email change events?