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[ERR] switch_time.c:1385 Timezone 'Europe/London' not found!
Describe the bug Multiple occurrences of the log line: [ERR] switch_time.c:1385 Timezone 'Europe/London' not found!
To Reproduce
It just happens. But looking at other log lines around the error, an XML reload is happening at the same time as some dialplan activity related to time (e.g. <condition year="2022" mon="8" mday="29" break="never">) ...
Expected behavior No scary errors! I have not verified whether the dialplan activity at the same time is doing the wrong thing because of these errors.
Package version or git hash
- Version: 1.10.7 from packages
Trace logs Provide freeswitch logs w/ DEBUG and UUID logging enabled
250ebbab-b1d4-4150-89dc-dbca0c24d7c3 Dialplan: sofia/cloudcalling-in-prof/[email protected] parsing [time_ranges->xxxxxxxxx] continue=false
2022-06-08 10:47:27.688093 59.97% [ERR] switch_time.c:1385 Timezone 'Europe/London' not found!
250ebbab-b1d4-4150-89dc-dbca0c24d7c3 Dialplan: sofia/cloudcalling-in-prof/[email protected] Regex (FAIL) [xxxxxxxxx] destination_number(xxxxxxxxx) =~ /xxxxxxxxx/ break=on-false
250ebbab-b1d4-4150-89dc-dbca0c24d7c3 Dialplan: sofia/cloudcalling-in-prof/[email protected] parsing [time_ranges->xxxxxxxxx] continue=false
2022-06-08 10:47:27.688093 59.97% [ERR] switch_time.c:1385 Timezone 'Europe/London' not found!
250ebbab-b1d4-4150-89dc-dbca0c24d7c3 Dialplan: sofia/cloudcalling-in-prof/[email protected] Regex (FAIL) [xxxxxxxxx] destination_number(xxxxxxxxx) =~ /xxxxxxxxx/ break=on-false
250ebbab-b1d4-4150-89dc-dbca0c24d7c3 Dialplan: sofia/cloudcalling-in-prof/[email protected] parsing [time_ranges->xxxxxxxxx] continue=false
From the FreeSWITCH mailing list archive there is some more information: https://lists.freeswitch.org/pipermail/freeswitch-users/2015-March/111623.html, unfortunately the attachment in one of the emails with the start of a fix is not preserved.
It must be a side-effect of Brexit. ;)
Joke aside, do you have the file autoload_configs/timezones.conf.xml ? the 'Europe/London' timezone should be in it.
<zone name="Europe/London" value="GMT0BST,M3.5.0/1,M10.5.0" />
If this were the only thing broken by Brexit, then that wouldn't be so bad!
Yes, I do have that file, and it does contain what you pasted above. The error certainly doesn't happen every time through a dialplan - a few times a week on a 4000 calls/day system.
I suspect (based on the comments in the mailing list post), that the timezone list is unloaded for a brief period during the xml reload. If something else happens to query it at that point, then you get this error.