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No missed call notifications since a recent update

Open dandoor opened this issue 1 year ago • 6 comments

  • [x] I have searched open and closed issues for duplicates
  • [x] I am submitting a bug report for existing functionality that does not work as intended
  • [x] I have read https://github.com/signalapp/Signal-Android/wiki/Submitting-useful-bug-reports
  • [x] This isn't a feature request or a discussion topic

Bug description

Missed calls don't invoke a notification since one of the recent updates (I am not sure which, but it was in the last few weeks).

Steps to reproduce

  • Get a call.
  • Don't answer.

Actual result: No notification for the missed call. Expected result: A notification should show.

Device info

Android version: 14 Signal version: 7.1.3

dandoor avatar Apr 01 '24 14:04 dandoor

Hello, please provide a debug log, as well as a date and time of the missed call, so we can attempt to diagnose the issue.

nicholas-signal avatar Apr 01 '24 15:04 nicholas-signal

Is there an email address or something to send the relevant log entries? I don't want to post it publicly

dandoor avatar Apr 01 '24 17:04 dandoor

You can email [email protected], tell them the issue number, and let them know to tell the android team. Thank you!

greyson-signal avatar Apr 02 '24 14:04 greyson-signal

Sent.

dandoor avatar Apr 02 '24 17:04 dandoor

The same happens to me with Signal v7.2.4 and Android 14. I will send the debug log to the provided email too now.

ibeleliev avatar Apr 07 '24 15:04 ibeleliev

Someone got it working? I have the same problem with both of my Android 14 phones (Pixel 6 and Nothing Phone) after specified Signal update. Can't get it working for weeks...

toxpal avatar Apr 22 '24 08:04 toxpal

This also happens to me (and everyone I regularly call with). Here's a debug log of the most recent occurrence.

I would consider this a rather high priority issue as I often don't notice having missed a call until after quite some time. Please let me know if there's anything I can do to help debug this.

mtvec avatar Apr 26 '24 17:04 mtvec

This was unintended and will be fixed in 7.6 coming to beta soon.

cody-signal avatar Apr 26 '24 18:04 cody-signal

Same issue on Signal 7.4.2, Android 14, Pixel 8

Izzet-Beltir avatar Apr 27 '24 04:04 Izzet-Beltir

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Jun 27 '24 07:06 stale[bot]

Solved

dandoor avatar Jul 19 '24 15:07 dandoor