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ID is GENERATING Issue

Open josephjosedev opened this issue 4 years ago • 17 comments

When RUST DESK is installed and opened, it will show that the ID is GENERATING .Is there any solution?

josephjosedev avatar Nov 26 '21 07:11 josephjosedev

I will investigate. Thanks.

rustdesk avatar Nov 26 '21 07:11 rustdesk

IMG-20211126-WA0003

josephjosedev avatar Nov 26 '21 12:11 josephjosedev

IS RustDesk support Ubuntu32bit ?

josephjosedev avatar Nov 27 '21 06:11 josephjosedev

IS RustDesk support Ubuntu32bit ?

Not yet.

rustdesk avatar Nov 28 '21 02:11 rustdesk

Can you build and run this open source version?

rustdesk avatar Nov 28 '21 02:11 rustdesk

it is GOVERNMENT IP

rustdesk avatar Nov 28 '21 17:11 rustdesk

IS RustDesk support Ubuntu32bit ?

Not yet.

currently 32 bit and 64 bit rustdesk available for windows.but rustdesk not support on 32bit ubuntu machines.

josephjosedev avatar May 24 '22 17:05 josephjosedev

https://github.com/rustdesk/rustdesk/issues/24

rustdesk avatar May 28 '22 13:05 rustdesk

I met a similar issue. ID is always generating and prompts me Connecting to the RustDesk network... in the RustDesk tool status bar. I tried telnet rs-sg.rustdesk.com 21116 in the windows command window, then it show nothing. about 1~2 mins later, it back to the windows command prompt. nothing happened. my OS is win10

image

alexya avatar Jun 08 '22 03:06 alexya

I discuss the above issue with our networking team friends, they says that it happen due to port(port blocked ) issue.

On Wed, 8 Jun 2022, 9:27 am Alex Yang, @.***> wrote:

I met a similar issue. ID is always generating and prompts me Connecting to the RustDesk network... in the RustDesk tool status bar. I tried telnet rs-sg.rustdesk.com 21116 in the windows command window, then it show nothing. about 1~2 mins later, it back to the windows command prompt. nothing happened. my OS is win10

[image: image] https://user-images.githubusercontent.com/2831220/172528322-787bfb7a-27ab-49d9-845a-6426594d1796.png

— Reply to this email directly, view it on GitHub https://github.com/rustdesk/rustdesk/issues/314#issuecomment-1149429006, or unsubscribe https://github.com/notifications/unsubscribe-auth/AREBXU5HEJLPPA6CI7HF5L3VOAK3BANCNFSM5IZ75XVA . You are receiving this because you authored the thread.Message ID: @.***>

josephjosedev avatar Jun 08 '22 05:06 josephjosedev

@josephjosedev I see. thx a lot.

alexya avatar Jun 08 '22 07:06 alexya

https://github.com/rustdesk/rustdesk/issues/376

rustdesk avatar Jun 24 '22 02:06 rustdesk

from reddit 2

rustdesk avatar Jun 24 '22 02:06 rustdesk

I have no problem with port because Windows version runs OK but Linux Mint Mate 20.3 (64bits) NO.

cpcbegin avatar Aug 23 '22 09:08 cpcbegin

I have no problem with port because Windows version runs OK but Linux Mint Mate 20.3 (64bits) NO.

Then, we have no clue either.

rustdesk avatar Aug 23 '22 09:08 rustdesk

I had the same problem. I found my problem was seemingly in my ISP DNS server. When my machine requests a domain like rs-sg.rustdesk.com, the ISP DNS times out with no response. Later, my machine requests rs-sg.rustdesk.com.domain.name which returns an IP address. rustdesk tries to connect to that IP on port 21116/UDP, but it gets ICMP (Port Unreachable) response.

Changing my machine's DNS to 1.1.1.1, 9.9.9.9 or 8.8.8.8 did the work. Now, rs-sg.rustdesk.com gives a reponse (which is a different IP from the one that was returned for rs-sg.rustdesk.com.domain.name).

Seeing that there are many issues raised for this, could be a mis-configuration on rustdesk DNS server? ( I tried to check the validity of DNSSEC, but I got contradicting results, for example it works here, but I think there appears to be some issues here, so I am not sure if it is the cause)

WaleedMortaja avatar Oct 07 '22 20:10 WaleedMortaja

I am having the same issue. I am using RustDesk 1.1.9 on Ubuntu 22.04. When I launched RustDesk from the terminal, the terminal kept showing id updated, but the GUI always showed generating id. I can successfully telnet rs-sg.rustdesk.com 21116 though.

Screenshot from 2022-10-23 10-25-02

hanweikung avatar Oct 23 '22 02:10 hanweikung

udp

rustdesk avatar Mar 24 '23 06:03 rustdesk

Why is this closed? I do have the same issue. Is there a solution?

lxne avatar Apr 06 '23 07:04 lxne

maybe https://github.com/rustdesk/rustdesk/discussions/5209

rustdesk avatar Jul 31 '23 14:07 rustdesk