ringcentral-embeddable

ringcentral-embeddable copied to clipboard

I have integrated the RingCentral widget in my react js application. All working fine till now.

I have experienced one weird issue with it. When I was on a call, I had at least 3 other calls coming in and all ringing in non-stop while talking to an ongoing call. Is there any way to prevent this from happening?

I think when I am using the ring central app it would just beep when another call came in if you were already on a call.

Thanks a lot in advance!

Hi @jinalptl1993 Do you mean you don't have any way to ignore the incoming call? You can go to all calls list, click call item to control that call (ignore to stop ringing, or hold other and answer it)

@embbnux Thanks a lot for your quick response.

I mean to say when my call is running I keep hearing the ringing calls in the background. I am able to see the screen as you displayed above but I need to go there and cut the existing call.

But my use case is I want to keep my current call going on and do nothing with other incoming calls.

Hi @jinalptl1993 so you want to make the widget beep when you have call and have new incoming call ?

yeah, that's what I exactly want or somehow I don't want my existing call to get disturbed due to incoming.

Thanks for the suggestion. It is a good point, I will talk with PM and add it into backlog

ok, Thanks a lot for all your help.

supported with https://github.com/ringcentral/ringcentral-embeddable/pull/656