ringcentral-embeddable

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It appears that currently you're able to send/receive direct messages pertaining to an existing conversation, but you're unable to create a new direct message session with someone; you're only able to create a Team. So if you want to send a message to a single person, you're forced to create a Team, adding them as the only other party to the conversation.

Thanks @calebbergman It is a good point. Added this feat into backlog. For now, you can have a direct message when you click user name or avatar in a Glip conversation.