prometheus
prometheus copied to clipboard
prometheus
Create canned issue responses
There's a few common-ish classes of issues that it'd be nice to have canned responses for, and are general enough to do so:
- This is a support question best asked on -users
- Your idea is good, but doesn't make sense within Prometheus
- We're not accepting new SD mechanisms currently
I have some thoughts here, we can try to use a bot to help:
https://probot.github.io/apps/welcome/ https://probot.github.io/apps/support/
All ears on other ideas.
@caniszczyk +1 for the support bot.
The vscodebot also has an interesting feature to suggest possible duplicates. https://github.com/Microsoft/vscode/issues/50466
Didn't have time to look at the bots yet, but unless they do more than just c&p a snippet, we should avoid those. We have a blurb in the issue & PR templates and if people ignore that one, they will ignore a bot as well.
The initial response should come from a human; a (dumb) bot will never be friendly, or welcoming.
:+1: :100: I'm really frustrated by Kubernetes' feja bot auto-closing issues and stuff. Nothing says "our time is worth more than yours" than such bot. A bot is fine but it should only do stuff it was explicitly asked by a human, so might make sense for triaging/tagging etc.
I don't think we can close this just yet, there's still outstanding comments from multiple people on that PR with no consensus.
I am 50/50 for auto closing. Yes it is a bit rude , but also serves as a reminder to everyone in the issue to revisit.
The auto closing can be after 90 days and some friendly message
Not really. Are you interested in helping?
Thank you! but I am not familiar with this at all , I am scared to make it worse and there is already some PR related to this issue right?
I think something like this would be useful. (We have 500+ issues open, many obsolete)
Hello from the bug scrub! Unified canned responses have not been asked for for a long time , we closing this issue. Please follow up if you want to work on this.
