Desktop Postman App - Not opening requests or examples upon clicking them

Is there an existing issue for this?

• [X] I have searched the tracker for existing similar issues and I know that duplicates will be closed

Describe the Issue

When using the Postman desktop application, clicking on a request, found within my Collections section, doesn't open the request to be viewed in a tab. I must click on the three dots and click on Open in Tab option every time I want to review a request. Examples will also not show in a tab upon clicking on them, and there is no option to Open in Tab. The only way to fix this issue is to use the browser version.

Additional notes:

• My desktop Postman is current on updates.
• I have tried double-clicking requests to open and preview them.
• I have restarted the Postman desktop application and still doesn't work.

Steps To Reproduce

1. Click on Collections in the left menu
2. Setup your Collection as shown in the picture below (the structure is important)
3. Click on the request within the v1 folder
4. Notice the request doesn't open in a tab
5. Click the three dots and select Open in Tab option
6. Notice the request opens in a tab
7. Now click on the saved example
8. Notice the request doesn't open in a tab

Actual: Not able to see the request upon clicking to preview it. Expected: Upon clicking a request or example, it will open in a tab so it can be previewed. [just like it does in the web version]

Note: This appears to be due to the structure of my Collections (this used to work)

Screenshots or Videos

No response

Operating System

Windows

Postman Version

10.8.6

Postman Platform

Postman App

User Account Type

Signed In User

Additional Context?

No response

@shafer949 Sorry to hear that. Can you share the logs from the desktop app to help us debug? You can find the steps here: https://support.postman.com/hc/en-us/articles/360025298633-How-to-get-logs-from-the-Postman-Desktop-app

@shafer949 I see that you are facing this intermittently, can we get on a call to debug this if its okay? Even a 15-30 mins would do, you can book one here at a time that works for you

i am having same problem

@maoltech Are you not able to open the requests at all or do they open after 2 clicks? Can you share more details around the issue:

1. What version are you using.
2. A screen recording of the issue if possible.
3. Logs from the Developer Tools.
4. We can also get on a call if possible.

1 10.17.0

On Thu, 10 Aug 2023 at 02:54, Utkarsh Maheshwari @.***> wrote:

@maoltech https://github.com/maoltech Are you not able to open the requests at all or do they open after 2 clicks? Can you share more details around the issue:

1. What version are you using.
2. A screen recording of the issue if possible.
3. Logs from the Developer Tools.
4. We can also get on a call if possible.

— Reply to this email directly, view it on GitHub https://github.com/postmanlabs/postman-app-support/issues/11653#issuecomment-1672661075, or unsubscribe https://github.com/notifications/unsubscribe-auth/AUZWE3TMPL2GGI5C2ME2H5DXUSATDANCNFSM6AAAAAAUFKQLXA . You are receiving this because you were mentioned.Message ID: @.***>

@coditva I am using version v10.18.11 and experiencing the same issue. I have attached a screen recording of the problem and logs. It does not get resolved on uninstall/reinstall of the app. I am using Windows 10.

https://github.com/postmanlabs/postman-app-support/assets/109736091/7838250a-132f-4165-b1a2-7ad74493670a main.log

I'm experiencing the same issues, in my Mac - currently running Postman desktop version Version 10.23.8 UI Version: 10.23.8-ui-240226-0504 Desktop Platform Version: 10.23.5 (10.23.5)

When running in the desktop application, examples are not showing anymore, while in the web version they are. Desktop

Web

Having the same issue on Mac with Apple M2 Pro, macOs 13.5 (22G74)

Postman: Version 11.2.0 UI Version: 11.2.0-ui-240522-1205 Desktop Platform Version: 11.2.0 (11.2.0)

Right click on request and then "Open in Tab" works.

I have the same issue. Double clicking requests doesn't work. Right-clicking then choosing "Open in Tab" works. I cannot access the collection properties, though. For instance i can't edit the collection variables.

Edit: I closed postman, deleted /Users/myuser/Library/Application Support/Postman , then reopened postman, re-logged into my accounts, and everything was back to normal.

MacOS Sequoia 15.2, Apple M3. Postman 11.37.5 UI Version: 11.37.5-ui-250320-2336 Desktop Platform Version: 11.37.5 (11.37.5)

Thanks for confirming this works for you @thiagoufg

For others, please update your app and try again, this should be fixed in the latest version of Postman.

I'm closing this ticket now, please feel free to reopen this ticket if you face this issue!
Thank you & We appreciate your feedback!