Chris

Did you restart the trudesk server after making the time zone change? This setting is applied during startup.

Enable Debug mode by setting `NODE_ENV=development` When you boot up trudesk. In the server log, does it show the correct time zone? ``` 8/25 12:07:42 [28968] - info: . .o8...

Run `export NODE_ENV=development` on your prompt. Then start/restart trduesk If you used the installs script. you can get the logs via running `pm2 logs trudesk`

The quickest way is to stop trudesk with pm2. Then run `NODE_ENV=development && node app.js`

Is the current implementation of filters working for you? If the filters give you everything you require I can implement a save filter feature relatively quick.

There is an option under permissions for the role you want only to see their tickets. Once the setting is changed you will need to restart the server for the...

Apologies, I read your question wrong. Right now there is no way for agents to only see the tickets they are assigned to.

Trudesk had a native iOS and Android back years ago with push notifications. I couldn't find time to keep it updated solo and Apple ultimately removed the app from the...

You need to set up different Customer Groups for each customer for what you're trying to accomplish. Think of customer groups as a group of people that are allowed to...

The `nodemailer` config would need to be updated to support this. I'm working on a way to edit the configuration for `nodemailer` directly in the UI.