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[enterprise-4.9] Issue in file support/gathering-cluster-data.adoc

Open mistergareth opened this issue 4 years ago • 4 comments

Which section(s) is the issue in?

Table 1

What needs fixing?

The image name for the OCS must-gather 4.9 is wrong and fails to work because it's not available.

In fact, there is no 4.9 nor a 4.10 image. There is, however a v4.8 image. Which, very likely needs no changes to work.

Do we need to symlink a 4.9 name to the existing 4.8 image? Or is a new image actually need to be created.

Same for 4.10.

These are the errors that must-gather reports:

...
[must-gather-k9s92] OUT gather did not start: unable to pull image: ImagePullBackOff: Back-off pulling image "registry.redhat.io/ocs4/ocs-must-gather-rhel8:v4.9"
...
<snip lots and lots of output till the very end...>
Wrote inspect data to must-gather.local.4489320396108716211.
error running backup collection: errors ocurred while gathering data:
   <... snip -- other miscellaneous errors...>
error: gather did not start for pod must-gather-k9s92: unable to pull image: ImagePullBackOff: Back-off pulling image "registry.redhat.io/ocs4/ocs-must-gather-rhel8:v4.9"

mistergareth avatar Apr 13 '22 17:04 mistergareth

Found that the v4.8 image does work. In fact, it appears the best option is to omit the version value from the image string so that it chooses the latest version. That would allow it to work correctly for must-gather on 4.8, 4.9 and 4.10.

registry.redhat.io/ocs4/ocs-must-gather-rhel8

mistergareth avatar May 18 '22 20:05 mistergareth

Issues go stale after 90d of inactivity.

Mark the issue as fresh by commenting /remove-lifecycle stale. Stale issues rot after an additional 30d of inactivity and eventually close. Exclude this issue from closing by commenting /lifecycle frozen.

If this issue is safe to close now please do so with /close.

/lifecycle stale

openshift-bot avatar Aug 17 '22 09:08 openshift-bot

The image has since been changed to registry.redhat.io/odf4/ocs-must-gather-rhel8:v4.9 due to the renaming to OpenShift Data Foundation. @mistergareth Can you let us know whether that works for you now?

https://docs.openshift.com/container-platform/4.9/support/gathering-cluster-data.html#gathering-data-specific-features_gathering-cluster-data

bergerhoffer avatar Sep 15 '22 12:09 bergerhoffer

Stale issues rot after 30d of inactivity.

Mark the issue as fresh by commenting /remove-lifecycle rotten. Rotten issues close after an additional 30d of inactivity. Exclude this issue from closing by commenting /lifecycle frozen.

If this issue is safe to close now please do so with /close.

/lifecycle rotten /remove-lifecycle stale

openshift-bot avatar Oct 16 '22 00:10 openshift-bot

Rotten issues close after 30d of inactivity.

Reopen the issue by commenting /reopen. Mark the issue as fresh by commenting /remove-lifecycle rotten. Exclude this issue from closing again by commenting /lifecycle frozen.

/close

openshift-bot avatar Nov 15 '22 08:11 openshift-bot

@openshift-bot: Closing this issue.

In response to this:

Rotten issues close after 30d of inactivity.

Reopen the issue by commenting /reopen. Mark the issue as fresh by commenting /remove-lifecycle rotten. Exclude this issue from closing again by commenting /lifecycle frozen.

/close

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openshift-ci[bot] avatar Nov 15 '22 08:11 openshift-ci[bot]