richdocuments icon indicating copy to clipboard operation
richdocuments copied to clipboard

"Edit" button is positioned too low on mobile devices

Open scroom opened this issue 4 years ago • 10 comments

Describe the bug As described above. Unfortunately, the button is positioned so low that you can hardly click it. Attached is a screenshot from an iPad and the Safari browser. However, the problem also occurs on other browsers. On chrome on the iPad the button isn't even visible.

To Reproduce Steps to reproduce the behavior:

  1. If logged in to Nextcloud click on an Office file
  2. Collabora is loading
  3. the "edit" button is positioned so low that is hardly clickable or even invisible and so Collabora Office could not be used to edit documents.

Expected behavior Button should be visible and clickable

Screenshots 2021-08-29 20-48-55-0 IMG_0079

Client details:

  • OS: IOS
  • Browser: Safari and even worse Chrome
  • Version Chrome 92.0.4515.90
  • Device: iPad

Server details

Operating system: Ubuntu 20.04

Web server: Nginx

Database: MySQL

PHP version: 7.4

Nextcloud version: 21.0.4

Version of the richdocuments app 4.2.2

Version of Collabora Online 6.4

scroom avatar Aug 30 '21 21:08 scroom

Can you maybe share where exactly you opened the document, e.g. if it was on Talk or the Dashboard or the regular files app?

juliusknorr avatar Aug 31 '21 06:08 juliusknorr

It has been the files app.

scroom avatar Aug 31 '21 06:08 scroom

Based on the screenshots, it looks like the files have been opened from the dashboard to me.

thebearon avatar Aug 31 '21 09:08 thebearon

Based on the screenshots, it looks like the files have been opened from the dashboard to me.

Oops. You're right. I thought I had opened the files from the Files app. But after a test I just did, I can confirm that the Edit button in Safari and in Chrome on the iPad are displayed properly when Collabora is launched from the Files app. However, when the app is launched from the Dashboard, the button is displayed too low.

scroom avatar Aug 31 '21 18:08 scroom

Is it more of a bug in the Dashboard app then? @rullzer

scroom avatar Sep 01 '21 07:09 scroom

Why am I tagged here?

rullzer avatar Sep 01 '21 14:09 rullzer

Why am I tagged here?

I've seen that you are one of the main developers of the dashboard, and I didn't knew where it would be best to post this bug.

scroom avatar Sep 01 '21 14:09 scroom

I have this issue now on the latest nextcloud office.

Server:

  • nextcloud 23.0.1
  • richdocuments 5.0.1
  • collabora/code (docker) 21.11.1.4

Client:

  • iPadOS 15.3
  • Nextcloud-App 4.2.0.5

If I wouldn't look for the round button I would not see it. Just some pixels at the button of the window, I can't click. I am not able to edit the document. (But I can access the document and edit it in safari on the iPad)

The same client with a different/ older server works.

  • nextcloud 21.0.7
  • richdocuments 4.2.3
  • collabora/code (docker) 6.4.10

IPad is iPad Pro 10,5 (MPME2FD/A 1709)

Lebernd avatar Jan 31 '22 20:01 Lebernd

I also am having the same issue running the same versions of NC, richdocs and code as Lebernd.

Also I had no issues with NC 22

hagak avatar Feb 16 '22 22:02 hagak

I had same issues on samsung tab S8 plus

Can anyone move button move like middle page. Instead way bottom? Or if you want preview then open file then add tab on top just like Google did that is most stable and viewable and editable

X4Applegate avatar Jul 18 '22 18:07 X4Applegate

Still an issue on

Server Config

  • NC 25.0.1
  • Nextcloud Office 7.0.1
  • COOLWSD version: 22.05.7.3

Mobile Device S22 Ultra

image

AndyXheli avatar Nov 04 '22 19:11 AndyXheli