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Published 20 hours ago • verified publisher icon microsoft

java.lang.InternalError: Thread starting during runtime shutdown

Open amaanshaw opened this issue 1 year ago • 2 comments

Description

We have noticed the following crash appearing on AppCenter in our production environment: image

Unfortunately, we don't have much information in regards to what causes the crash to happen. All we can ascertain from the log is something is causing a new thread to spin up during the shutdown of the app. Please let us know if there is anything else we can provide to help resolve this.

Details

  1. Which SDK version are you using?
    • 4.4.5
    • We will be updating to 5.0.4 in our next release (6-8 weeks time)
  2. Which OS version did you experience the issue on?
    • Android 10
    • Android 9
    • Android 7.0
  3. What device version did you see this error on? Were you using an emulator or a physical device? These devices have been reported by AppCenter with the crash:
    • Moto e(7)
    • Moto e(7) power
  4. Please enable verbose logging for your app using AppCenter.setLogLevel(Log.VERBOSE) before your call to AppCenter.start(...) and include the logs here: Sadly as this was a crash in production we are unable to get any verbose logs.

amaanshaw avatar Mar 06 '24 11:03 amaanshaw