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GitHub logon failed with GCM

Open ThomsonTan opened this issue 5 years ago • 2 comments

Which Version of GCM are you using ? 1.20.0 From a command prompt, run git credential-manager version and paste the output.

Which service are you trying to connect to

  • [ ] Azure DevOps
  • [ ] Azure DevOps Server (TFS/on-prem)
  • [x] GitHub
  • [ ] GitHub Enterprise
  • [ ] Bitbucket
  • [ ] Other? - please describe;

If AzureDevops Hosted describe your url

  • [ ] dev.azure.com/org
  • [ ] org.visualstudio.com

If you're using Azure DevOps, can you access the repository in the browser via the same URL?

  • [ ] Yes
  • [ ] No, I get a permission error.
  • [ ] No, for a different reason:

If you're using Azure DevOps, and the account picker shows more than one identity as you authenticate, check that you selected the same one that has access on the web.

  • [ ] I only see one identity.
  • [ ] I checked each and none worked.

Expected behavior Cannot logon to with my account name/password/pass code. It happened many times, and when it happened, the login may succeed after multiple retries (like more than 10 times of retries).

git push
Logon failed, use ctrl+c to cancel basic credential prompt.

Actual behavior Repeated show login and pass code dialog, and "logon failed" message to console.

Set the env variables GCM_TRACE=1 and GIT_TRACE=1 and run your git command. Redact any private information and attach the log gcm_trace.txt

ThomsonTan avatar Sep 18 '20 01:09 ThomsonTan

I have the same problem. Extract form the logs:

12:58:21.593523 git.c:442               trace: built-in: git push --set-upstream origin main
12:58:21.604160 run-command.c:663       trace: run_command: GIT_DIR=.git git remote-https origin https://github.com/SpringComp/PSReadLine
12:58:21.630072 exec-cmd.c:237          trace: resolved executable dir: C:/Program Files/Git/mingw64/libexec/git-core
12:58:21.635336 git.c:702               trace: exec: git-remote-https origin https://github.com/SpringComp/PSReadLine
12:58:21.635336 run-command.c:663       trace: run_command: git-remote-https origin https://github.com/SpringComp/PSReadLine
12:58:21.663098 exec-cmd.c:237          trace: resolved executable dir: C:/Program Files/Git/mingw64/libexec/git-core
12:58:22.063444 run-command.c:663       trace: run_command: 'git credential-manager get'
12:58:22.226957 exec-cmd.c:237          trace: resolved executable dir: C:/Program Files/Git/mingw64/libexec/git-core
12:58:22.233129 git.c:702               trace: exec: git-credential-manager get
12:58:22.234997 run-command.c:663       trace: run_command: git-credential-manager get
12:58:22.469240 ...\Common.cs:744       trace: [Main] git-credential-manager (v1.20.0) 'get'
12:58:22.610980 ...\Git\Where.cs:348    trace: [FindGitInstallations] found 1 Git installation(s).
12:58:22.620011 ...Configuration.cs:222 trace: [LoadGitConfiguration] git All config read, 45 entries.
12:58:22.727706 ...\Common.cs:85        trace: [CreateAuthentication] detecting authority type for 'https://github.com/'.
12:58:22.749051 ...uthentication.cs:151 trace: [GetAuthentication] created GitHub authentication for 'https://github.com/'.
12:58:22.750757 ...\Common.cs:176       trace: [CreateAuthentication] authority for 'https://github.com/' is GitHub.
12:58:22.750757 ...\Common.cs:765       trace: [QueryCredentials] querying 'GitHub' for credentials.
12:58:22.799261 ...icationPrompts.cs:50 trace: [CredentialModalPrompt] prompting user for credentials for 'https://github.com/'.
12:58:54.671193 ...\Authority.cs:101    trace: [AcquireToken] server responded with Unauthorized.
12:58:54.677586 ...\Authority.cs:150    trace: [AcquireToken] authentication failed for 'https://github.com/'.
12:58:54.678675 ...uthentication.cs:235 trace: [InteractiveLogon] interactive logon for 'https://github.com/' failed.
12:58:54.682646 ...\Common.cs:878       trace: [QueryCredentials] credentials for 'https://github.com/' not found.
12:58:54.684366 ...\Common.cs:709       trace: [LogEvent] Failed to retrieve GitHub credentials for 'https://github.com/'.
12:58:55.497856 ...\Common.cs:744       trace: [Main] git-credential-manager (v1.20.0) 'get'
12:58:55.652171 ...\Git\Where.cs:348    trace: [FindGitInstallations] found 1 Git installation(s).
12:58:55.661341 ...Configuration.cs:222 trace: [LoadGitConfiguration] git All config read, 45 entries.
12:58:55.758919 ...\Common.cs:85        trace: [CreateAuthentication] detecting authority type for 'https://github.com/'.
12:58:55.788564 ...uthentication.cs:151 trace: [GetAuthentication] created GitHub authentication for 'https://github.com/'.
12:58:55.789441 ...\Common.cs:176       trace: [CreateAuthentication] authority for 'https://github.com/' is GitHub.
12:58:55.789441 ...\Common.cs:765       trace: [QueryCredentials] querying 'GitHub' for credentials.
12:58:55.844393 ...icationPrompts.cs:50 trace: [CredentialModalPrompt] prompting user for credentials for 'https://github.com/'.
13:01:03.730891 ...uthentication.cs:235 trace: [InteractiveLogon] interactive logon for 'https://github.com/' failed.
13:01:03.732912 ...\Common.cs:878       trace: [QueryCredentials] credentials for 'https://github.com/' not found.
13:01:03.735904 ...\Common.cs:709       trace: [LogEvent] Failed to retrieve GitHub credentials for 'https://github.com/'.
13:01:03.743936 ...\Program.cs:414      trace: [Get] Logon failed, use ctrl+c to cancel basic credential prompt.
Logon failed, use ctrl+c to cancel basic credential prompt.

Logins are coming from a Password Manager and work successfully after a logout | login in a Web browser.

springcomp avatar Nov 30 '20 12:11 springcomp

@springcomp for my case, I have 2 factors authentication enabled. It worked if I log in with Github PAT instead of password.

ThomsonTan avatar Nov 30 '20 18:11 ThomsonTan