mattermost-plugin-jira icon indicating copy to clipboard operation
mattermost-plugin-jira copied to clipboard

"Something went wrong" on /jira connect

Open rgarrigue opened this issue 4 years ago • 7 comments

Hi there

I just installed and configured the plugin, trying to connect I got a Jira quite empty page, wit²h an error popup

Something's gone wrong Our team has been notified. If the problem persists, please contact Atlassian Support.

JS console says stuff I don't understand

image

I got no 4xx or 5xx on the network console, nothing on Mattermost's server logs. Tried to disable ublock & other stuff just in case, Firefox & Chromium... my colleagues got no luck either.

Is it broken actually ? Or can I enable more logs somehow ?

rgarrigue avatar May 31 '21 12:05 rgarrigue

Got the same issue on /jira connect (Mattermost 5.37.0, mattermost-plugin-jira 3.0.1) -- in my case, there was an error in the console:

image

Looks like Jira is trying to load MM's callback in an iframe and MM is sending the X-Frame-Options: SAMEORIGIN header? I worked around it by (temporarily! this is an actual security option) installing an addon to ignore it (https://addons.mozilla.org/en-GB/firefox/addon/ignore-x-frame-options-header/), at which point I was able to connect my account successfully.

mildbyte avatar Jul 28 '21 10:07 mildbyte

This is critical

iamkhalidbashir avatar May 16 '22 08:05 iamkhalidbashir

The forward path here is to implement OAuth 2.0 functionality. We do not have bandwidth at the time to address this particular flow.

catalintomai avatar Jul 11 '22 15:07 catalintomai

@rgarrigue I am not able to reproduce the error. So can you please share the steps to reproduce this error?

Nityanand13 avatar Sep 12 '22 10:09 Nityanand13

@rgarrigue @mildbyte I am not getting any error in the console on /jira connect with (Mattermost 5.37.0, mattermost-plugin-jira 3.0.1). Can you please share the steps to reproduce this error?

Nityanand13 avatar Nov 23 '22 12:11 Nityanand13

Sorry, changed job, can't reproduce anymore

rgarrigue avatar Nov 28 '22 23:11 rgarrigue

@catalintomai Are you able to reproduce this issue?

Nityanand13 avatar Nov 29 '22 08:11 Nityanand13