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curate a lead moderator role

Open parispittman opened this issue 4 years ago • 20 comments

we have several platforms (mailing list, slack, etc) that are all moderated and/or administered in some way with a different set of moderators (some that overlap) for each. between sig-contribex chairs, myself, and other active leads on certain platforms, we all play a part in what could be a carved out role for a moderation lead.

this person would help with:

  • training and onboarding all new members
  • communicating changes to any of the flow (tech or non tech)
  • helping to formulate incident management reporting
  • check-ins with moderators
  • recruiting new moderators
  • updating documentation
  • have a shadow
  • what else?

this person should:

  • have experience moderating at least one of the platforms for kubernetes, current or in the past
  • put 1 hour a week into the role (we are large and have enough random tidbits that this is realistic)
  • expect ~5 hours a month
  • grow a shadow
  • what else?

this issue will close when/if:

  • we've drafted the role and its merged by one of the contribex leads https://hackmd.io/PectKpzeRfy0tkizWUUZjw
  • we can't come to an agreement that the role should exist

/sig-contributor experience

parispittman avatar Sep 29 '21 23:09 parispittman

@parispittman: The label(s) sig/experience cannot be applied, because the repository doesn't have them.

In response to this:

we have several platforms (mailing list, slack, etc) that are all moderated and/or administered in some way with a different set of moderators (some that overlap) for each. between sig-contribex chairs, myself, and other active leads on certain platforms, we all play a part in what could be a carved out role for a moderation lead.

this person would help with:

  • training and onboarding all new members
  • communicating changes to any of the flow (tech or non tech)
  • helping to formulate incident management reporting
  • check-ins with moderators
  • recruiting new moderators
  • updating documentation
  • what else?

this person should:

  • have experience moderating at least one of the platforms for kubernetes, current or in the past
  • what else?

this issue will close when/if:

  • we've drafted the role and its merged by one of the contribex leads
  • we can't come to an agreement that the role should exist

/sig-contributor experience

Instructions for interacting with me using PR comments are available here. If you have questions or suggestions related to my behavior, please file an issue against the kubernetes/test-infra repository.

k8s-ci-robot avatar Sep 29 '21 23:09 k8s-ci-robot

lol dang that hyphen

/sig contributor-experience

parispittman avatar Sep 29 '21 23:09 parispittman

/area community-management

Debanitrkl avatar Oct 20 '21 21:10 Debanitrkl

@Debanitrkl: The label(s) priority/long-term cannot be applied, because the repository doesn't have them.

In response to this:

/priority long-term

Instructions for interacting with me using PR comments are available here. If you have questions or suggestions related to my behavior, please file an issue against the kubernetes/test-infra repository.

k8s-ci-robot avatar Oct 20 '21 21:10 k8s-ci-robot

/priority important-longterm

Debanitrkl avatar Oct 20 '21 21:10 Debanitrkl

Strong +1 here.

On Wed, Sep 29, 2021 at 19:09 Paris @.***> wrote:

we have several platforms (mailing list, slack, etc) that are all moderated and/or administered in some way with a different set of moderators (some that overlap) for each. between sig-contribex chairs, myself, and other active leads on certain platforms, we all play a part in what could be a carved out role for a moderation lead.

this person would help with:

  • training and onboarding all new members
  • communicating changes to any of the flow (tech or non tech)
  • helping to formulate incident management reporting
  • check-ins with moderators
  • recruiting new moderators
  • updating documentation
  • what else?

this person should:

  • have experience moderating at least one of the platforms for kubernetes, current or in the past
  • what else?

this issue will close when/if:

  • we've drafted the role and its merged by one of the contribex leads
  • we can't come to an agreement that the role should exist

/sig-contributor experience

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chris-short avatar Oct 20 '21 21:10 chris-short

Big +1 - and I would suggest a person + shadow(s) for this. It might also be good to have a calendar/schedule so there's continual coverage.

jdumars avatar Nov 10 '21 17:11 jdumars

I am interested in this role. Having served as Slack, email, and YouTube moderator, I have knowledge and am also looking to get back in to contributing.

markjacksonfishing avatar Nov 10 '21 17:11 markjacksonfishing

I was going to say: I don't see the point in having such a role unless we have a candidate for it. But: if Marky is available, I'll happily +1 him.

Couple of bits of feedback, neither of which should be considered blockers, just so that we get the role description right:

  • we need to poll the existing moderation teams and get their collab on this. Otherwise it could be seen as "imposing management".
  • 5 hours a month is unrealistically low; think 10-15. I spend 5 hours a month and I'm just a routine Slack mod.

jberkus avatar Nov 10 '21 18:11 jberkus

I agree that this role would require more than 5 hours per week. 10 - 15 is more what I feel is needed, and I am up for that. As for gathering info from other moderators, this is an excellent idea. I do feel this could be done in parallel with the building of the role.

markjacksonfishing avatar Nov 10 '21 19:11 markjacksonfishing

folks: #6278 your reviews would be very appreciated. thank you!

parispittman avatar Dec 10 '21 23:12 parispittman

Also ... should this Lead be responsible for reporting to the CoCC?

jberkus avatar Dec 13 '21 20:12 jberkus

@jberkus yes, I see that as being critical

markjacksonfishing avatar Dec 13 '21 22:12 markjacksonfishing

The Kubernetes project currently lacks enough contributors to adequately respond to all issues and PRs.

This bot triages issues and PRs according to the following rules:

  • After 90d of inactivity, lifecycle/stale is applied
  • After 30d of inactivity since lifecycle/stale was applied, lifecycle/rotten is applied
  • After 30d of inactivity since lifecycle/rotten was applied, the issue is closed

You can:

  • Mark this issue or PR as fresh with /remove-lifecycle stale
  • Mark this issue or PR as rotten with /lifecycle rotten
  • Close this issue or PR with /close
  • Offer to help out with Issue Triage

Please send feedback to sig-contributor-experience at kubernetes/community.

/lifecycle stale

k8s-triage-robot avatar Mar 13 '22 23:03 k8s-triage-robot

/remove-lifecycle stale

alisondy avatar Mar 14 '22 11:03 alisondy

The Kubernetes project currently lacks enough contributors to adequately respond to all issues and PRs.

This bot triages issues and PRs according to the following rules:

  • After 90d of inactivity, lifecycle/stale is applied
  • After 30d of inactivity since lifecycle/stale was applied, lifecycle/rotten is applied
  • After 30d of inactivity since lifecycle/rotten was applied, the issue is closed

You can:

  • Mark this issue or PR as fresh with /remove-lifecycle stale
  • Mark this issue or PR as rotten with /lifecycle rotten
  • Close this issue or PR with /close
  • Offer to help out with Issue Triage

Please send feedback to sig-contributor-experience at kubernetes/community.

/lifecycle stale

k8s-triage-robot avatar Jun 12 '22 12:06 k8s-triage-robot

/remove-lifecycle stale

markjacksonfishing avatar Jun 12 '22 14:06 markjacksonfishing

This is still ongoing but very close to the end.

markjacksonfishing avatar Jun 12 '22 14:06 markjacksonfishing

The Kubernetes project currently lacks enough contributors to adequately respond to all issues and PRs.

This bot triages issues and PRs according to the following rules:

  • After 90d of inactivity, lifecycle/stale is applied
  • After 30d of inactivity since lifecycle/stale was applied, lifecycle/rotten is applied
  • After 30d of inactivity since lifecycle/rotten was applied, the issue is closed

You can:

  • Mark this issue or PR as fresh with /remove-lifecycle stale
  • Mark this issue or PR as rotten with /lifecycle rotten
  • Close this issue or PR with /close
  • Offer to help out with Issue Triage

Please send feedback to sig-contributor-experience at kubernetes/community.

/lifecycle stale

k8s-triage-robot avatar Sep 10 '22 14:09 k8s-triage-robot

I think this is complete @parispittman also cc @coderanger

/remove-lifecycle stale

markjacksonfishing avatar Sep 10 '22 15:09 markjacksonfishing

The Kubernetes project currently lacks enough contributors to adequately respond to all issues and PRs.

This bot triages issues and PRs according to the following rules:

  • After 90d of inactivity, lifecycle/stale is applied
  • After 30d of inactivity since lifecycle/stale was applied, lifecycle/rotten is applied
  • After 30d of inactivity since lifecycle/rotten was applied, the issue is closed

You can:

  • Mark this issue or PR as fresh with /remove-lifecycle stale
  • Mark this issue or PR as rotten with /lifecycle rotten
  • Close this issue or PR with /close
  • Offer to help out with Issue Triage

Please send feedback to sig-contributor-experience at kubernetes/community.

/lifecycle stale

k8s-triage-robot avatar Dec 09 '22 16:12 k8s-triage-robot

This has been completed /close

markjacksonfishing avatar Dec 09 '22 22:12 markjacksonfishing

@markyjackson-taulia: Closing this issue.

In response to this:

This has been completed /close

Instructions for interacting with me using PR comments are available here. If you have questions or suggestions related to my behavior, please file an issue against the kubernetes/test-infra repository.

k8s-ci-robot avatar Dec 09 '22 22:12 k8s-ci-robot